PMO Support Specialist / Agile Coach

Location: Remote (Washington, DC metro area preferred). Contract Type: Full‑Time, Firm Fixed Price. Task Order Clearance: Active HSPD‑12 / Favorable Background Investigation Required. Citizenship: U.S. Citizenship Required.

Overview

Seeking a PMO Support Specialist / Agile Coach to support GSA OCIO across all task areas. This role develops repeatable methodologies and processes for PMOs, supports initiative/project management, technology project management tools, resource and capacity planning, decision‑making, and agile coaching.

Responsibilities

• Develop repeatable methodologies and processes for PMOs.
• Support initiative/project management and technology project management tools.
• Support resource and capacity planning, decision‑making, and agile coaching.
• Support meeting management, process creation, and coordinate updates on Insite and GSA.gov related to all Data and AI initiatives.
• Support general PMO areas including Qualtrics Surveys.
• Provide agile coaching to teams across all task areas.
• Ensure cross‑functional coordination and integration across all three task areas.
• Maintain consistent methodologies and standards across all task areas.
• Identify and leverage synergies between different initiatives.
• Ensure knowledge transfer and best‑practice sharing across teams.
• Provide integrated reporting that demonstrates the interconnected value of work performed across all task areas.
• Document all processes, methodologies, and solutions to enable knowledge transfer.

Qualifications

• Bachelor’s degree in Business, IT, or related field.
• Minimum 7 years of experience in PMO support.
• Experience developing repeatable methodologies and processes for PMOs.
• Experience with initiative/project management, technology project management tools, and resource and capacity planning.
• Experience with decision‑making and agile coaching.
• Experience with meeting management, process creation, and coordinating updates on Insite and GSA.gov.
• Active HSPD‑12 clearance or favorable determination by contract award.
• Preferred Agile certification (CSM, SAFe, etc.).
• Experience with GSA IT processes.
• Experience with change management.
• Experience with Qualtrics Surveys.

Schedule & Work Conditions

• Core Hours: 9:00 AM – 4:00 PM ET, Monday through Friday, excluding Federal holidays.
• Work Location: Primarily remote; occasional in‑person meetings at GSA Headquarters (Theodore Roosevelt Building, 1900 E Street NW, Washington, DC) as requested by the COR.
• Travel: Local travel within 50 miles of GSA sites in the Washington, DC metropolitan area is not reimbursable. No other travel is expected.
• Telework: Ad hoc or situational telework is authorized with prior approval from the Task Order Contracting Officer. Telework reports must be submitted by the end of each telework day.
• Security: Must maintain HSPD‑12 credential and favorable background investigation throughout the life of the task order.