PM Server-250 / Jackson

About the role

Greet and serve the guests according to standards.

Responsibilities

• Take and serve guest orders promptly and according to service manual.
• Do all necessary set-up sidework as assigned.
• Answer any guest questions about the menu.
• Operate the electronic cash register/P.O.S. system (where applicable).
• Check food before serving it to guest to ascertain that appearance, temperature and portions are correct.
• Perform any other job related duties as assigned.

Required Skills And Abilities

• Must have the ability to communicate in English.
• Self-starting personality with an even disposition.
• Maintain a professional appearance and manner at all times.
• Can communicate well with guests.
• Must be willing to "pitch-in" and help co-workers with their job duties and be a team player.
• Must be able to withstand prolonged periods of standing and/or walking.
• Able to lift at least 30 lbs.

Performance Standards

• Customer Satisfaction: Positive interaction with Crescent staff is crucial for a positive guest experience.
• Work Habits: Adhere to hotel standards for work procedures, dress, grooming, punctuality, and attendance. Be adaptable to change, learn new skills, solve routine problems, and ask for help when needed.
• Safety & Security: Adhere to hotel security policies and procedures, including key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and concerns.