PM PT Host/Hostess

About the Role

Step into an exciting career at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, located on Alabama’s Gulf Coast. Nestled on 550 acres of stunning beauty, the Grand combines rich Southern tradition with modern luxury to offer world-class guest experiences. As a Host/Hostess, you’ll be the welcoming face of our dining experience, creating positive first impressions and delivering exceptional customer service.

Responsibilities

• Greet guests warmly, use guest names when possible, and guide them to their tables, ensuring a positive start to their dining experience.
• Attend daily menu classes to stay informed of current offerings and buffet options, confidently assisting guests with recommendations.
• Manage reservations accurately, provide timely information on wait times, and accommodate seating preferences.
• Set up and maintain a clean and organized dining area, including clearing and resetting tables to ensure efficient table turnover.
• Assist with special requests, promptly address complaints, and follow proper etiquette to elevate each guest’s dining experience.

Benefits

• Health, Dental, and Vision Coverage: Comprehensive options, including both FSA and HSA plans.
• 401(k) with Company Match: Plan for your future with our matching retirement plan.
• Exclusive Discounts: Enjoy discounts on hotel stays, dining, golf, and retail at PCH properties and globally with Marriott.
• Growth Opportunities: Access to continuous training and career advancement, with tuition reimbursement available.