PM LINE COOK
Laurel Ridge Country Club · Cook County, IL · 1 wk ago
Information Technology$10–$20/hrFull-time
About the Role
Lunch servers receive premium pay plus tips. All Club employees have golfing privileges. Servers average $10-$20 per hour and have access to golf.
Responsibilities
- Focus on details to provide high-quality service to members and outside guests.
- Strive for continuous improvement in knowledge, quality, consistency, service, products, work environment, and member satisfaction.
- Take F&B orders and enter orders in our point-of-sale system.
- Accurately describe menu items, specials, drinks, and wines.
- Maintain a safe and sanitary work environment.
- Interact with co-workers in tandem, communicating clearly and precisely.
- Accommodate any special requests that the kitchen is able to deliver for the guest.
- Up-sell established menu items or specials to maximize F&B revenue.
- Serve guests in a prompt and courteous manner according to established service standards.
- Note timing of meal progression and notify kitchen staff.
- Perform pre- and post-shift sidework: stock service station, make coffee, polish glassware, etc.
- Settle member charges and guest payments.
- May assist Host/Hostess with greeting and seating of guests and filling glasses.
- Learn menu items and accompaniments, along with daily specials.
- Answer questions about food, drinks, and other restaurant/club services.
- Continually monitor guest’s dining experience to ensure satisfaction.
- Respond promptly and courteously to any requests.
- Remove used tableware between courses and provide tableware for the next course.
- Assist with food delivery, especially with large parties and during peak periods.
- Maintain tidiness of table throughout the meal with readiness to assist, clear, and reset tables.
- Complete all duties and follow closing checklists before leaving.
- Ensure club policies are followed and confidentiality is maintained for members, guests, and LRCC.
Pay
Servers average $10-$20 per hour (premium pay plus tips).
Benefits
- Golfing privileges for all Club employees.