PM Control Tower Agent (Monday - Friday, 7:00 p.m. - 3:30 a.m.)

Key Responsibilities

• Participates in planning and directing the flow of traffic to/from foreign destinations
• Effectively classifies dutiable import/export shipments to ensure compliance with all government agency rules and regulations
• Processes all requests for extensions, expiration, cancellation and all government entries
• Communicates with origin and destination locations regarding shipment status and special handling and delivery processes
• Affixes Import/Export Permits and Certificates of Eligibility
• Maintains open line of communication with Department of Foreign Affairs
• Receives and distributes all incoming and outgoing mail and correspondence
• Examines online commercial invoices and other documents to determine the correct Harmonized Tariff Code for each commodity to ensure correct classification
• Applies knowledge of US Customs Regulations regarding Foreign Trade Agreements, and other duty exemptions

Skills & Qualifications

• High School Diploma or Equivalent (Associate degree preferred)
• 1 year experience in transportation or customs preferred
• Proficiency with Microsoft Office (Word, Excel, Outlook), database and web-based applications
• Good oral and written communication, problem solving and interpersonal skills; courteous and clear telephone voice
• Proficiency on a 10 key calculator

Employee Benefits & Incentives

• Competitive Pay
• Bonus/Incentive Programs
• Retail Savings – 401K with company match
• Medical, Dental, Vision, well-being programs
• Tuition Reimbursement
• Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
• Paid Leave
• Employee Discount Program
• Employee Assistance & Work Life Program

About the Role

DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.