PM Busperson
Crescent Hotels & Resorts · Newark, NJ · 3 wk ago
Project ManagementFull-time
Essential Job Functions
- Quickly clear dirty table settings and prepare table for resetting.
- Promptly and consistently reset all serviceware as prescribed.
- Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
- Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary.
- Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
Required Skills And Abilities
- Must have the ability to communicate in English.
- Self-starting personality with an even disposition.
- Maintain a professional appearance and manner at all times.
- Can communicate well with guests.
- Willing to “pitch-in” and help coworkers with their job duties and be a team player.
- Knowledge of the appropriate table settings and serviceware.
- Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. through a crowded room.
- Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs.
Performance Standards
- Customer Satisfaction: Positive interaction with Crescent staff is crucial for a positive guest experience. Professionalism, courtesy, and respect towards guests and associates are essential.
- Work Habits: Adherence to hotel standards for work procedures, dress, grooming, punctuality, and attendance. Adaptability to change, willingness to learn new skills, and ability to solve routine problems.
- Safety & Security: Compliance with hotel security policies and procedures, including key controls, lifting heavy objects, using chemicals, and reporting safety hazards and concerns.