PM Bar Back

Responsibilities

• Affixing to opening and closing duties, including restocking the bar with garnishes, straws, and napkins, ensuring that Bartenders have clean towels, glassware, etc.
• Ensuring the bar is well-stocked with ice, liquor, wine, and beer.
• Checking taps and appliances to confirm they are functioning properly, making minor repairs, or changing out kegs, if necessary.
• Maintaining the bar's cleanliness by wiping down surfaces, sweeping and mopping, removing soiled glassware, scrubbing coolers and storage areas, and emptying trash receptacles.
• Learning about menu items and memorizing cocktail recipes.
• Taking orders, preparing drinks, bussing tables, opening tabs, and processing payments especially during peak hours.
• Speaking to customers, answering questions, handling complaints.
• Maintaining records and reporting levels of usage to assist in the reordering process and ensuring that delivered items are stored properly.
• Maintaining positive guest relations at all times. Working to resolve guest complaints, ensuring guest satisfaction.
• Communicating effectively with guests as well as team members.
• Maintaining knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities.
• Being familiar with all local attractions/activities to respond to guest inquiries accurately.
• Maintaining complete knowledge of correct maintenance and use of equipment. Using equipment only as intended.
• Performing other job-related duties as assigned.

Qualifications

• High school diploma or equivalent.
• Experience in a similar position preferred.
• Ability to communicate effectively with guests and team members.
• Knowledge of basic bar operations and cocktail preparation.
• Positive attitude and ability to maintain a professional demeanor.

Benefits

• Competitive wages
• Exceptional benefit plan for eligible associates & their family members (for full-time and part-time associates)
• 401K matching program for eligible associates (for full-time and part-time associates)
• Flexible scheduling to allow you to focus on what is important to you!
• Discounts with our Crescent managed properties in North America for you & your family members
• Marriott Employee Room Rate Discount Program

Pay

• Competitive wages

Schedule

• Flexible scheduling to allow you to focus on what is important to you!