Plunger Lift Automation Service Representative

About the role

The Plunger Lift Automation Service Representative position is available immediately with ChampionX, a division of SLB, a global technology company dedicated to energy innovation for a sustainable future. Your role will involve reviewing quotes, installation and repair plans, executing installations, repairs, and services, creating product failure analysis reports, and maintaining strong customer relationships.

Responsibilities

• Review quotes, installation and repair plans to ensure a thorough understanding of customer needs and the parts and process required to address the need.
• Explain installation, service or repair plans, and invoices to customers; discuss cost or time overruns with team leader or manager.
• Execute installations, repairs, or service plans and document results.
• Create product failure analysis reports.
• Develop good working relationships with customers through professional communication.
• Develop and maintain application competency in Production Automation, including computer skills in SCADA, telemetry, Windows operating environment, database technologies, Internet, and networking. Wireless communication competency is required.
• Accurately account for all truck inventory.
• Comply with all safety policies and procedures.
• Work weekends and overtime as required.
• Perform mechanical field maintenance work to ensure optimal availability and reliability of artificial lift equipment.
• Communicate effectively, listen to understand input, feedback, and concerns, respond timely and effectively, identify and resolve problems, develop alternative solutions, work well in group problem-solving situations, and use reason even when dealing with emotional topics.
• Show good math skills, organize and manage time efficiently, prioritize tasks, and work with minimal supervision.
• Show proficiency in computer skills, including Microsoft Office suite.
• Must have a valid driver's license and strong mechanical skills.
• Must be able to lift and carry 80 lbs. regularly, and 100 lbs. occasionally.
• Regularly exposed to work near moving mechanical parts, outdoor weather conditions, extreme cold and heat, high, precarious places, and vibration.
• Wear appropriate personal protective equipment including but not limited to shoes/boots, hard hats, or respirators.
• Occasionally exposed to work in high, precarious places and vibration.

Requirements

• Four years of relevant experience in the oil and gas industry.
• Valid driver's license.
• Strong mechanical skills.
• Good oral and written communication skills.
• Good analytical and problem-solving skills.
• Good math skills.
• Good organizational and time management skills.
• Proficient in computer skills, including Microsoft Office suite.

Qualifications

• Immigration sponsorship not offered for this role.

Skills

• Production Automation
• Computer skills in SCADA, telemetry, Windows operating environment, database technologies, Internet, and networking
• Wireless communication competency

Benefits

• Comprehensive benefits package including medical, dental, vision, 401(k) with company matching, and more!

Pay

Details of pay are not specified in the job posting.

Schedule

Details of schedule are not specified in the job posting.