Plumbing Technician

Key Responsibilities

• Install, maintain, and repair residential plumbing systems, including water heaters and water filtration systems
• Diagnose plumbing issues and implement efficient, effective solutions
• Ensure all work meets or exceeds local code requirements and industry standards
• Stay current on industry regulations, tools, and emerging technologies
• Communicate clearly with homeowners regarding repairs, recommendations, and preventative maintenance
• Perform routine inspections and preventative maintenance to maximize system performance and lifespan
• Maintain clean, safe, and organized work areas in compliance with company and regulatory standards
• Absorb and assist with HVAC system maintenance and repair as needed

Qualifications

• 5+ years of residential plumbing experience preferred
• Strong customer service and communication skills
• Experience educating customers on system care and preventative maintenance
• Familiarity with software such as Microsoft Office, ServiceTitan, Salesforce, or similar systems
• Willingness to pursue continued education or certifications (e.g., State Plumbing License, Journeyman Certification, EPA Certification, Water Treatment Certification)
• OSHA and CPR certifications preferred

Skills

• Solid understanding of plumbing codes, safety regulations, and best practices
• Proficiency with plumbing tools and diagnostic equipment
• Working knowledge of HVAC systems and ability to assist as needed
• Strong troubleshooting and problem-solving skills
• Ability to work in confined or physically demanding environments
• Technical Expertise: Experience with pipe fitting, cutting, threading, and welding using manual and power tools
• Familiarity with modern plumbing technologies (tankless water heaters, smart water systems, eco-friendly fixtures)
• Skilled in using tools such as pipe wrenches, cutters, and video inspection equipment
• Knowledge of safe waste disposal and sanitation practices

What Sets You Apart

• Customer-focused with the ability to explain solutions and build trust
• Strong time management and ability to handle multiple service calls
• Professional, reliable, and detail-oriented
• Comfortable recommending upgrades or additional services when appropriate
• Identify additional service opportunities that align with customer needs

Work Environment

• Field-based role at residential job sites
• Physical Requirements: Ability to stand, kneel, bend, and climb for extended periods
• Comfortable working in confined spaces and at heights
• Ability to lift up to 50 pounds
• Must be able to distinguish color-coded systems and components

Pay & Benefits

• The starting salary for this opportunity ranges based on location and experience.
• Other rewards may include annual bonus eligibility, short- and long-term incentives, and program-specific awards.
• Baker Home Energy provides a variety of benefits to employees, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO).