Plumbing Supervisor

Parker & Sons · Tucson, AZ · 2 wk ago

Management$90k–$110k/yrFull-time

Develop a culture of growth and performance.
Drive the plumbing department sales through increase drain cleaning and sewer replacements, increase water heater sales and higher invoice service work.
Maintain operational excellence in all parts of the business, invoice completion/processing, inventory control, safety awareness, reporting and paperwork flow.
Dramatically improve technician performance. Increase average ticket, increase closing rate, increase average monthly truck revenue, increase water leads set and grow commercial sales.
Maintain a 55% or greater gross profit margin.
Promote lead setting for other service, specifically water conditioning leads.
Monitor and control callbacks and warranties.
Oversee all customer concerns with timely resolution.
Demonstrate 100% customer satisfaction with all customers.
Be active in customer retention programs, i.e. Parker Family Plan.
Improve training programs for both technical and sales/communication skills through both classroom studies and ride-a-longs.

Management experience with an emphasis on effective coaching, providing feedback, performance management and fostering teamwork.
Quality, safety, and performance management.
Staffing experience including interviewing, hiring, and retention.
Plumbing background (A MUST).

Market Value Compensation ($90,000 - $110,000 annual salary)
Sign on Bonus/Relocation assistance (DOE)
Year-round work!
Company provided fully stocked vehicle, iPad, iPhone, uniforms, major tools and gas card.
Health, Vision and Dental benefits package including a 401K with company match, life Insurance, Short-Term and Long-Term Disability, 6 paid holidays and birthday PTO for every employee.
A fun, work-life balance culture.
Advancement opportunities & continuous training for your professional development.

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