Plumbing Service Tech

About the role

Holy City Heating & Air is a fast-growing HVAC & Plumbing company serving Charleston and the surrounding Lowcountry. They are hiring a skilled Plumbing Service Technician who takes pride in delivering quality work and exceptional customer service.

Responsibilities

• Diagnose and repair plumbing systems (leaks, fixtures, water heaters, drains, etc.)
• Install and replace water heaters (tank & tankless)
• Perform system inspections and maintenance
• Provide repair and replacement options to customers
• Maintain clean, organized company vehicle
• Complete all job notes, photos, and documentation accurately
• Communicate clearly with customers and office staff
• Follow safety procedures and company standards
• Uphold Holy City’s Care Pledge on every job
• Identify opportunities for system upgrades when appropriate (water filtration, tankless, etc.)

Qualifications

• 2+ years plumbing service experience preferred
• Strong diagnostic and troubleshooting skills
• Valid driver’s license with clean driving record
• Ability to work independently
• Strong customer service and communication skills
• Experience with flat-rate pricing preferred
• Ability to use tablets/field software for job documentation