Plumbing Service & Sales Technician

About the role

Johnson Heating, Cooling, and Plumbing is looking for a Plumbing Service Technician to join our team. This individual will be responsible for diagnosing, repairing, and maintaining plumbing systems in residential and commercial settings. They will provide exceptional customer service by addressing homeowner and business owner concerns, offering preventive maintenance advice, and ensuring the efficient and safe operation of plumbing systems. The ideal candidate will have a strong technical background, excellent problem-solving skills, and a commitment to delivering high-quality workmanship in every job.

Responsibilities

- Reports to: Plumbing Service Manager - Install, repair, and maintain plumbing systems in residential and commercial properties - Diagnose and troubleshoot plumbing issues including leaks, clogs, and system failures - Perform routine maintenance on plumbing systems to ensure efficient operation - Provide professional and courteous customer service - Communicate effectively with management, colleagues, and customers - Ensure compliance with local plumbing codes and regulations - Maintain accurate records of services performed and materials used - Operate and maintain plumbing tools and equipment

Requirements

- High School Diploma/GED is required - Must pass a background check and drug screening - Relevant certifications/licenses (e.g., journeyman plumber) - Plumbing, mechanical, and construction background is a plus - Self-motivated, accountable, values high integrity, and has a competitive spirit - Comfortable with learning and using new technology - Able to perform intermittent, sometimes heavy, physical labor - Mechanically inclined and knows how to use a variety of tools - Able to move/lift up to 100 pounds - Excellent communication and customer service skills - Neat appearance and high standard of professionalism - Current Driver’s License with a clean driving record - Ability to create well-written and concise reports to describe issues effectively

Qualifications

- None specified

Skills

- None specified

Benefits

- Top Pay + bonus structure - Benefits after 90 days - Health insurance - Dental insurance - Company-sponsored short-term disability - PTO + paid holidays - IRA with 3% company match - Paid apprenticeship classes and additional job skills training - Company events - Uniforms provided - Fully stocked company vehicle for business use

Pay

- TBD

Schedule

- Mon-Fri, no after hours service calls