Plumber Service Technician

About the role

Powers Plumbing is seeking experienced plumbers to join their team. Based out of their San Diego, Mission Hills office, the plumber will provide on-site client installation, repairs, and maintenance for plumbing equipment.

Responsibilities

• Support the Client – Oversee all services and perform service, repair, or maintenance on equipment, fixtures, and drains. Troubleshoot issues and resolve any requests or concerns in a timely manner. Perform tests to ensure systems are error-free. Maintain relationships with customers and follow company guidelines.
• Equipment and Service – Troubleshoot each problem and guide customers on what is going on. Create reports of customer service calls. Make suggestions for equipment upgrades while maintaining the current inventory, including vans and trucks.
• Plumber – Must be able or willing to learn how to install, repair, and maintain pipes for carrying water, sewage, gas and other liquids to residential and commercial facilities. Install and repair sinks, toilets and other plumbing fixtures, as well as appliances including dishwashers and garbage disposals.

Requirements

• High school diploma or GED required; Journeyman certification preferred.
• Ability to build strong relationships with the customer and display excellent communication skills.
• Able to manage workflow in a timely and consistent manner.
• Ability to lift to 55 pounds.
• Problem-solving skills and mechanical aptitude.
• Computer skills including iPad, and current technology standards.
• Knowledgeable about all safety requirements.

Qualifications

The ideal candidate is experienced, prompt, and reliable, with superior support skills and excellent communication. They must have a proven track record of client satisfaction and be motivated to provide superior service.

Skills

• Technical skills for plumbing installations and repairs.
• Strong communication and relationship-building abilities.
• Problem-solving and mechanical aptitude.
• Computer proficiency, including iPad usage.
• Safety awareness.

Benefits

Powers Plumbing offers a competitive pay structure, a family-friendly atmosphere, no on-call responsibilities, no sales goals, stocked vans, an onsite parts manager, a fully stocked warehouse, and a full-time operations manager. Additionally, they provide a comprehensive benefits package including health care, dental, vision, 401(k), retirement plan, vacation pay, sick pay, and a scheduled overtime benefits package.

Pay

Competitive compensation packages are offered to ensure team members are rewarded for their hard work and dedication.

Schedule

Monday - Friday work schedule with the option for overtime. No on-call responsibilities.