Plumber Service Technician

About the role

Berkeys is seeking a Licensed Residential Plumber to provide high‑quality plumbing services to DFW homeowners. The role involves diagnosing and repairing plumbing emergencies, performing installations such as water heaters and fixtures, and delivering exceptional customer service while enjoying a supportive, family‑first culture.

Responsibilities

• Diagnose common and diverse plumbing emergencies efficiently and accurately and perform plumbing services
• Strong residential service experience and strong troubleshooting skills
• Water heater replacement and repair
• Fixture replacement (faucets, tubs, and toilets)
• Drain cleaning
• Competent use of conventional sewer machines

Requirements

• Active Texas Tradesman or Journeyman Plumbing License (Required)
• 2+ years of recent residential plumbing experience
• Valid driver’s license with at least 5 years of driving history
• Strong communication and customer service skills
• Positive, team‑oriented attitude

Qualifications

• Minimum of 2 years residential service & repair experience (diagnosing & troubleshooting a normal plumbing system)
• Leak location and repair (a plus)
• Tradesman or Journeyman Texas Plumbing License
• Good analytical skills and attention to detail
• Ability to provide exceptional customer service while on the jobsite
• Results driven in a high‑energy environment
• Must be able to follow directions and work independently
• Ability to work in hot, cold, wet climates depending on the weather
• Service Titan experience preferred

Skills

• Strong communication and customer service skills
• Good analytical skills and attention to detail
• Positive, team‑oriented attitude
• Results driven
• Ability to work independently and follow directions

Benefits

• No on‑call work
• Comprehensive benefits package: Medical, Dental, and Vision (Company contribution)
• 401(k) with Company match up to 6%