Plumber

About the role

Founded in 1935, Roto-Rooter is North America's largest plumbing, drain cleaning, and water cleanup services provider, operating in over 100 company-owned branches, independent contractor territories, and approximately 400 independent franchise operations. We offer job security, top pay, excellent benefits, and career advancement with a well-known national brand. Our plumbers provide a wide range of plumbing services, including faucet repairs, water heater installations, and plumbing system replacements. The average pay for a first-year plumber in the Camden, NJ market is $60,000–$70,000, with our most experienced plumbers earning more than $100,000 per year.

Responsibilities

• Respond promptly to customer service calls, conduct thorough inspections of plumbing issues, accurately diagnose problems, offer effective solutions and estimates, and successfully close service sales.
• Install and repair various plumbing fixtures including sinks, toilets, bathtubs, water heaters, garbage disposal units, dishwashers, and water softeners (with necessary licensing).
• Conduct sewer and drain cleaning services in diverse environments such as basements, roofs, confined spaces, and close quarters.
• Ensure thorough cleaning and restoration of work sites to meet pre-job conditions.
• Prepare invoices, totaling costs of services/products provided, collect payment, and explain the Roto-Rooter guarantee both in writing and via smartphone.

Requirements

• Valid driver’s license.
• State plumbing license is preferred; three or more years of repair and service plumbing experience required.
• Proven track record in the sale of plumbing products and services.
• Full knowledge of plumbing systems.
• Must obtain Excavation Certification through Competent Person Training (OSHA requirement) within the first year of employment.
• Journeyman license or equivalent certification as specified by the state in which the branch operates; unlicensed plumbers must obtain certification as soon as eligible by state law.
• Good written and oral communication skills for effective customer service.
• Excellent communication and interpersonal skills for client and co-worker relations.

Benefits

• Medical insurance with a Prescription Drug Card.
• Accident and Critical Illness Insurance.
• Dental Insurance.
• Vision Insurance.
• Paid Vacation.
• Paid Training.
• Life Insurance.
• Matching 401K Retirement Savings Plan.
• Tuition Reimbursement.
• Profit Sharing.

Roto-Rooter offers excellent career paths for military veterans and personnel transitioning to civilian professions.