PLM Applications Support Engineer

About the role

The PLM Applications Support Engineer will support the development, configuration, and maintenance of Product Lifecycle Management systems and applications. Key responsibilities include installing 3DX services and applications in Linux environments, upgrading major releases and Fix Packs, automating database refreshes, configuring reverse proxies and load balancers, analyzing and improving 3DSpaceIndexing performance, managing FCS configuration and filestore syncing, using MS SQL knowledge to analyze slowness and database lock issues, supporting and maintaining DSLS environments, developing new or enhanced methods and techniques to resolve problems, developing software integrations, creating JPOs and Tcl/Tk scripts, developing and documenting test procedures, executing tests, collaborating with cross-functional teams, identifying, troubleshooting, and resolving incidents and problems within the Enovia PLM system, performing system diagnostics, troubleshooting, and day-to-day system maintenance, and providing end-user support, training, and mentoring.

Responsibilities

• Install 3DX services and applications in Linux environments
• Upgrade 3DEXPERIENCE major releases and Fix Packs
• Automate database refreshes between multiple environments
• Configure reverse proxies and load balancers
• Analyze and improve 3DSpaceIndexing performance
• Manage FCS configuration and filestore syncing
• Use MS SQL knowledge to analyze slowness and database lock issues
• Support and maintain DSLS environments
• Develop new or enhanced methods and techniques to resolve problems
• Develop software integrations between Enovia and existing database systems using Web Services, XML, and related development tools
• Create Java Program Objects (JPOs) and Tcl/Tk scripts to implement triggers and clean up migrated database information
• Develop and document test procedures and assist with unit, integration, and regression testing activities
• Execute testing across various use cases and business process scenarios
• Collaborate with cross-functional teams to support project planning, recommend approaches, identify resources, and develop timelines
• Communicate issues and alternative solutions effectively while taking initiative to improve processes and outcomes
• Identify, troubleshoot, and resolve incidents and problems within the Enovia PLM system
• Perform system diagnostics, troubleshooting, and day-to-day system maintenance
• Provide end-user support, training, and mentoring

Requirements

• Bachelor’s degree in computer engineering, information systems, computer science, or technology related field
• 6+ years of related experience
• 4+ years of experience with Enovia applications, integrations of ERP, Solidworks, CATIA V6 to the 3DExperience platform, Java, JSP, Windows Server Administration
• Working knowledge of 3DExperience, CAD Systems like CATIA V6

Qualifications

• Excellent organizational, problem-solving, and communication skills and a willingness to work with teams and individuals
• Ability to learn new skills, meet deadlines, embrace new technologies, and follow processes
• Self-starter with the ability to work with minimal supervision
• Ability to be customer-focused and service-oriented
• Experience gathering and interpreting requirements to develop solutions

Skills

• Enovia applications
• Integrations of ERP, Solidworks, CATIA V6 to the 3DExperience platform
• Java
• JSP
• Windows Server Administration
• MS SQL
• 3DExperience
• CAD Systems like CATIA V6

Benefits

• Pre-tax commuter benefits
• Employer (HireArt) Subsidized healthcare benefits (eligibility begins on the first of the month following 60 days of service)
• Flexible Spending Account for healthcare-related costs
• HireArt covers all costs for short and long-term disability and life insurance
• 401k package

Pay

Commensurate with experience

Schedule

Ongoing contract position, onsite, local to Foster City, CA