Jobs · OTHR · Ohio

Player Services Cashier - Full Time

Hollywood Gaming at Dayton Raceway · Dayton, OH · 1 mo ago
OTHRFull-time
We need to produce HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate. Must preserve all substantive info. We need to parse the posting. Let's extract content. The posting starts: "WE’RE CHANGING ENTERTAINMENT. COME JOIN US. We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get support to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment. Click HERE to discover how we empower team members to grow, thrive, and advance in their careers. WE LOVE OUR WORK." That's about the role / company description. Then: "Explain wagering rules, including betting lines and odds, and procedures toEfficiently and accurately processes all pari-mutuel wages in the toteWrite, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues andWrite Sports tickets in an accurate and timelyCreate and enter player trackingMake payments on winning tickets in an accurate and timely manner; verify tickets andMaintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.Maintain and reconcile bank for assigned shift, following established cash-handling policies andProcess cash transactions for gaming customers and employees (Includes cashing TITO tickets, personal checks, markers, traveler’s checks, lottery tickets, exchange currency, and processing cash advance transactions).Be knowledgeable and comply with Title 31Enroll patrons into the loyalty program, issue patrons loyalty program player cards, maintain accurate player tracking information, answer questions about patron’s accounts, and assist the Marketing Department with all gaming promotions.Counts down bank or window at end of each shift and reconciles to the drawCompletes a blind drop on all revenues collected during theOperates assigned bank or window according to department and regulatoryCompletes all required shift paperwork according to internal controlRecords any applicable cash transactions that are required by Federal LawKnowledge of and enforcement of all gaming laws and regulations which apply to the functions and dutieProvides information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest Offer information on activities, etc., and direct guests for further information as necessary.Manages difficult guest situations; Responds promptly to guest needs; Seeks guest feedback to improve service; Responds to requests for service and assistance; Meets commitments.Stocks stations with adequate supplies; keeps all stations neat andThis job description is not intended to be all-inclusive and Team Members may also be asked to perform other reasonable related duties as Hollywood Gaming at Dayton reserves the right to revise or change job duties and responsibilities as the need arises with appropriate notification to Team Members" That's a long list of responsibilities/duties. Then: "BRING US YOUR BEST. Must be 21 years of age or olderGeneral cashiering background or prior money handling experiencePrevious experience in race and sportsbookWorking knowledge ofKnowledge of tote system to place customerMust have previous experience with jet sort, coin roller, check cashing and credit card cash advanceEfficiency and accuracy when entering guests wagers and paying outVariances within standards according to department varianceAbility to respond calmly and make rational decisions whenAbility to learn and comply with department, property and regulatory policy andOther duties, as assigned" That's requirements/qualifications/skills. Then: "STAY IN THE GAME. FOLLOW US. We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®. Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. We're changing entertainment. Follow us. Equal Opportunity Employer" That's boilerplate EEO etc, should be removed. Thus we need sections: - About the role: maybe the initial paragraph(s) describing company and role. - Responsibilities: list of duties. - Requirements: maybe age, experience, etc. - Qualifications: maybe knowledge of tote system, etc. - Skills: maybe efficiency, accuracy, ability to respond calmly, etc. - Benefits: we have mention of benefits: day-one medical coverage, 401(k) matching, annual performance bonus, wellness programs, paid time off. - Pay: mention of salary range based on knowledge, skills, experience; base salary component of total rewards. Not specific numbers. Should we include Pay section? The rule: never create Pay/Schedule/Benefits sections unless posting actually states them. It does mention salary range based on knowledge, skills, experience, base salary component of total rewards. That's some pay info, albeit not specific numbers. It says "Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package". That is substantive enough? It's not "commensurate with experience" but it's similar. However it's still vague. The rule says: never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD"). The phrase "Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience." is somewhat generic but not exactly placeholder like "commensurate with experience". It does convey that salary is based on experience. Might be considered filler? The rule says avoid filler like "commensurate with experience". This is similar but not identical. I'd lean to include Pay section because it does mention salary range and base salary component. However we need to avoid placeholder. It's not a specific number but it's still info. I'd include. - Schedule: no mention of schedule (hours, shifts). Not present, so omit. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay. Now we need to format. Use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to preserve all substantive info; do not invent or summarize away detail. We must not repeat job title. We must not include Job ID etc. We must remove boilerplate: EEO, etc. We need to parse responsibilities into list items. Let's extract responsibilities clearly. From the block after "Explain wagering rules, including betting lines and odds, and procedures to" seems garbled. Let's try to separate sentences. I'll rewrite responsibilities as bullet points: - Explain wagering rules, including betting lines and odds, and procedures. - Efficiently and accurately process all pari-mutuel wages in the tote. - Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensure compliance with applicable jurisdictional gaming statutes. - Write sports tickets in an accurate and timely manner. - Create and enter player tracking. - Make payments on winning tickets in an accurate and timely manner; verify tickets. - Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary. - Maintain and reconcile bank for assigned shift, following established cash-handling policies. - Process cash transactions for gaming customers and employees (includes cashing TITO tickets, personal checks, markers, traveler’s checks, lottery tickets, exchange currency, and processing cash advance transactions). - Be knowledgeable and comply with Title 31. - Enroll patrons into the loyalty program, issue patrons loyalty program player cards, maintain accurate player tracking information, answer questions about patron’s accounts, and assist the Marketing Department with all gaming promotions. - Count down bank or window at end of each shift and reconcile to the draw. - Complete a blind drop on all revenues collected during the shift. - Operate assigned bank or window according to department and regulatory requirements. - Complete all required shift paperwork according to internal control. - Record any applicable cash transactions that are required by Federal Law. - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties. - Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service; offer information on activities, etc., and direct guests for further information as necessary. - Manage difficult guest situations; respond promptly to guest needs; seek guest feedback to improve service; respond to requests for service and assistance; meet commitments. - Stock stations with adequate supplies; keep all stations neat and clean. That seems comprehensive. Now requirements/qualifications/skills. From "BRING US YOUR BEST. Must be 21 years of age or olderGeneral cashiering background or prior money handling experiencePrevious experience in race and sportsbookWorking knowledge ofKnowledge of tote system to place customerMust have previous experience with jet sort, coin roller, check cashing and credit card cash advanceEfficiency and accuracy when entering guests wagers and paying outVariances within standards according to department varianceAbility to respond calmly and make rational decisions whenAbility to learn and comply with department, property and regulatory policy andOther duties, as assigned" We need to separate. Let's list: - Must be 21 years of age or older. - General cashiering background or prior money handling experience. - Previous experience in race and sportsbook. - Working knowledge of tote system to place customer (maybe "Working knowledge of tote system to place customer bets"? We'll keep as is). - Must have previous experience with jet sort, coin roller, check cashing and credit card cash advance. - Efficiency and accuracy when entering guests wagers and paying out. - Ability to respond to variances within standards according to department variance. - Ability to respond calmly and make rational decisions when (maybe "when faced with difficult situations"? We'll keep phrase). - Ability to learn and comply with department, property and regulatory policy. We could separate into Requirements (minimum qualifications) and Skills (preferred abilities). But we can combine. The instruction: Use sections for Requirements, Qualifications, Skills. We need to decide what goes where. Typically Requirements: mandatory (age, experience). Qualifications: maybe knowledge of tote system, etc. Skills: abilities like efficiency, accuracy, calm decision-making, etc. Let's assign: Requirements (

      ): - Must be 21 years of age or older. - General cashiering background or prior money handling experience. - Previous experience in race and sportsbook. - Must have previous experience with jet sort, coin roller, check cashing and credit card cash advance. Qualifications (
        ): - Working knowledge of tote system to place customer bets. - Knowledge of and enforcement of all gaming laws and regulations which apply to the functions and duties (maybe this is responsibility though). But we could put under Qualifications. But we already have knowledge of gaming laws in responsibilities. Might be duplicate. Better to keep under Responsibilities. Qualifications maybe: Working knowledge of tote system. Skills (
          ): - Efficiency and accuracy when entering guests wagers and paying out. - Ability to respond calmly and make rational decisions when faced with difficult situations. - Ability to learn and comply with department, property and regulatory policy. - Ability to respond to variances within standards according to department variance. We also have "Ability to respond to variances within standards according to department variance" maybe a skill. Now Benefits: we have: - Wellness programs designed to support team members' financial, physical, and mental well-being. - Specific benefits—such as

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