Player Development - Executive Casino Host
Bally’s Corporation · Dover, DE · Today
Full-time
Responsibilities Initiates phone contact with premium patrons to drive trips. Resolves all high-end patrons' requests/disputes. Reconciles all comps outside of point redemption. Maintains a detailed record of premium patron comments. Handles all hotel upgrades for expected arrivals. Welcomes guests, provides exceptional customer service, encourages guests to enroll in …