Play Specialist

Responsibilities

• Educate guests about the Electric Playhouse and what we have to offer
• Assist in maintaining the play, retail and entry areas
• Maintain cleanliness of admissions and front lobby/cafe area
• Maintain cleanliness of play areas and all recreational spaces
• Maintain stock levels and presentation of any advertising paraphernalia and retail items
• Coordinate with ticketing attendants, Event coordinators, and Management for any special events and/or immersive dining experiences or special groups
• Promote and maintain the highest level of customer service to all guests while staying alert to their needs
• Resolve guest complaints within scope of authority; otherwise refer the matter to management
• Notify supervisor and/or Security of all unusual events, safety concerns, special circumstances, missing items, or alleged theft
• Perform weekly and monthly inventories
• Learn, understand and demonstrate all available games and experiences to guests
• Learn and execute a standard of friendly active play for all ages of customer
• Perform other job-related duties as assigned