Play Specialist

Primary Role Educate guests about the Electric Playhouse and what we have to offerAssist in maintaining the play, retail and entry areasMaintain cleanliness of admissions and front lobby/cafe areaMaintain cleanliness of play areas and all recreational spacesMaintain stock levels and presentation of any advertising paraphernalia and retail itemsCoordinate with ticketing attendants, Event coordinators, and Management for any special events and / or immersive dining experiences or special groupsPromotes and maintains the highest level of customer service to all guests while staying alert to their needs.Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, safety concerns, special circumstances, missing items, or alleged theft.Performs weekly and monthly inventoriesLearn, understand and demonstrate all available games and experiences to guestsLearn and execute a standard of friendly active play for all ages of customerPerforms other job-related duties as assigned. ‍