Platform Transaction Director

About The Role

As a CBRE Transaction Director, you will drive the growth and expansion of CBRE’s Account Management business by supporting teams through operational excellence, client care initiatives, and the CBRE Way. Ideal locations for this role are Los Angeles, San Francisco, Denver or Seattle. This is a hybrid position, offering a blend of in-office and remote work.

What You’ll Do

• Directly and indirectly lead and manage a portfolio of accounts and the teams delivering advisory and transaction management services to these accounts.
• Supervise employees, their training and development, performance management and hiring.
• Partner with transaction management teams, brokerage teams, advisory geographic leaders, sector leaders and sales teams, alliance directors, and other senior-level managers to ensure the continued growth and expansion of Account Management.
• Focus on supporting the highest level of satisfaction of clients through world class delivery of occupier advisory and transaction management services.
• Forge highly effective working relationships with clients, the sales and solutions team, accounts, transaction professionals, consulting and other advisory services experts to accomplish geographic and business line objectives.
• Cook up coordination of field broker selection and other required resources, subject matter experts, business partners, etc.
• Facilitate client review and approval of proposed team resources for the completion of transactions.
• Evaluate and interpret financial analysis templates.
• Develop a robust client report package.
• Prepare and deliver effective presentations to relevant parties.
• Administer quality assurance program, tracking and reporting of Key Performance Indicators, and customer satisfaction surveys.
• Apply a robust knowledge of multiple disciplines, the business, and key drivers which impact departmental and cross-functional performance.
• Lead by example and model behaviors that are consistent with CBRE RISE values.
• Persuade managers and other colleagues to take action while being guided by the organization's functional business plans.
• Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal.
• Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department.
• Significantly improves and changes existing methods, processes, and standards within job discipline.

What You’ll Need

• Bachelor's Degree preferred with 8-12 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• A Real Estate Salesperson license required.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems.
• Leadership skills to set, manage and achieve targets with a direct impact on multiple department results within a function.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Examples of expert organizational skills and an advanced inquisitive mindset.
• Ability to calculate complex figures such as percentages, fractions, and other financial-related calculations.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

CBRE Careers

To express interest in similar roles, visit CBRE.com/careers.

Equal Employment Opportunity

CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).