Platform Product Manager

Creative Circle · Mettawa, IL · Yesterday

HybridMarketingContract

Overview of the Role

Our client is seeking a Platform Product Manager to support the strategy, delivery, and continuous improvement of a business-critical platform within a highly regulated environment. This role sits at the intersection of business and technology, partnering with stakeholders across operations, product, compliance, design, and technical teams to deliver platform capabilities that drive business value and enhance user experiences.

The ideal candidate is an experienced product or platform professional who excels at stakeholder management, Agile delivery, and translating business needs into actionable solutions. This position will help shape product priorities, coordinate cross-functional initiatives, and support roadmap execution from concept through launch.

Top 3 Required Qualifications

Demonstrated ability to build relationships and drive alignment across business, technology, operations, compliance, and design teams.
Experience leading Agile ceremonies such as sprint planning, standups, demos, retrospectives, and backlog refinement while supporting iterative product delivery.
Experience supporting platform strategy, feature prioritization, roadmap execution, lifecycle management, and continuous improvement initiatives.

Other Qualifications

Bachelor's degree required; technical or business-related degree preferred
5+ years of experience in Product Management, Product Ownership, Platform Management, Business Analysis, or related roles
Strong requirements gathering and prioritization skills
Experience working in healthcare, pharmaceutical, life sciences, or other regulated industries preferred
Familiarity with Agile tools such as Jira and Confluence
Ability to translate technical concepts into clear, business-friendly language
Strong organizational, communication, and problem-solving skills
Experience managing multiple priorities in a fast-paced environment
Familiarity with Salesforce Health Cloud, Service Cloud, Experience Cloud, or Marketing Cloud is a plus
Knowledge of HIPAA, data privacy, or other regulatory frameworks is a plus

Key Responsibilities

Partner with business, technology, and operational stakeholders to gather requirements and prioritize platform enhancements
Lead Agile delivery activities, including sprint planning, standups, demos, retrospectives, and backlog management
Coordinate discovery, planning, and delivery efforts across technical, business, and design teams
Collaborate with product and business leaders to define priorities, desired outcomes, and success metrics
Work with technical teams to evaluate feasibility and prepare initiatives for development
Support roadmap planning and execution for a designated platform product area
Define and refine MVP scope using iterative, user-centered approaches
Identify and communicate risks, dependencies, blockers, and scope changes
Drive alignment across business, compliance, operational, and technology stakeholders
Support release planning, readiness activities, and user adoption efforts
Contribute to ongoing platform optimization, process improvement, and user experience enhancements

Schedule