Jobs · Information Technology · North Carolina

Platform Product Lead, Managed Inventory Platforms

MSC Industrial Supply Co. · Davidson, NC · 3 wk ago
Information Technology$97k–$150k/yrFull-time

Position Summary

The Platform Product Lead - Managed Inventory Platforms is a senior individual contributor responsible for enabling scalable, platform level execution across MSC's Managed Inventory ecosystem.

This role ensures that products across inventory management solutions operate as a connected system, driving consistency, faster implementation, and improved customer outcomes.

It translates strategy into clear platform and data requirements, enabling analytics and AI-driven capabilities to scale reliably across the business.

This role is critical as MSC evolves from solution-based offerings to a platform-driven model, requiring stronger alignment across systems, data, and execution.

Duties and Responsibilities

  • Platform Product Ownership
    • Serve as the lead for cross solution, platform level requirements spanning core inventory systems, shared data models, and downstream applications
    • Translate Managed Inventory strategy into clear platform requirements with defined business and data acceptance criteria
    • Ensure platform capabilities support consistent execution across vending, vendor-managed inventory, and on-site inventory solutions without fragmentation
    • Define and align on platform level “definition of done,” including business outcomes, data integrity, and operational readiness
    • Lead the definition and alignment of cross solution data definitions across systems, reporting, and analytics
  • Execution Readiness
    • Author clear, complete, and unambiguous product and data requirements that engineering and partners can implement without misinterpretation
    • Partner with Product Owners, Engineering, and Data teams to align on scope, dependencies, and acceptance criteria prior to development
    • Support governance and readiness checkpoints by identifying gaps, risks, and dependencies, and recommending actions prior to deployment
    • Identify platform dependencies and ensure cross-functional alignment before pilot, launch, or scale decisions
    • Drive clarity in ambiguous areas by identifying missing requirements, undefined processes, or gaps in execution plans
  • Platform & Issue Management
    • Act as first-line escalation point for platform-related execution issues, helping coordinate resolution and reduce dependency on leadership
    • Identify recurring themes and systemic issues across pilots, integrations, vendors, and legacy/cloud environments
    • Proactively identify platform limitations, data gaps, and risks before they impact delivery or customer experience
    • Drive structured resolution of platform issues with a focus on root cause, scalability, and downstream impact
    • Partner across teams to ensure platform stability, consistency, and maintainability as solutions scale
  • Data & AI Enablement
    • Partner with analytics, data science, and AI teams to ensure platforms enable reliable KPI generation, optimization, and insight delivery
    • Translate analytics- and AI-driven use cases (e.g., recommendations, forecasting, optimization) into clear product and data requirements
    • Own business definitions and data requirements required to support scorecards, optimization tools, and performance feedback loops
    • Ensure platform capabilities support scalable analytics, reporting, optimization, and AI-enabled decision-making across customer solutions

    Qualifications

    • Bachelor's degree in business, engineering, computer science, or related field required.
    • Minimum seven years of experience in product management, business analysis, or equivalent roles required.
    • Experience working with data platforms, APIs, integrations, and complex system environments (e.g., cloud data platforms, analytics tools, or enterprise systems) strongly preferred.
    • Strong systems thinking across product, data, and operational workflows.
    • Proven ability to define requirements, identify gaps, and create clarity in ambiguous environments.
    • Strong stakeholder and communication skills with ability to influence without authority.
    • Bonus points if you have experience supporting analytics, optimization, or AI-enabled products.
    • Background in supply chain, industrial, manufacturing, or B2B solutions environments.
    • Experience working closely with platform architecture or data engineering teams.

    Other Requirements

    • A valid driver's license may be required.
    • Position requires up to 25% of travel.
    • This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”).

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