Platform Operations Support Specialist

Essential Duties And Responsibilities

• Support Technology and Business Leads with day-to-day platform needs and ad hoc projects
• Augment the HUB: support business operations, issue coordination, and stakeholder requests
• Build and maintain operational reports in Coupa
• Ensure reporting data is accurate, timely, and useful for stakeholders
• Aid in documentation: procedures, process guides, and support materials
• Support maintenance and updating of standard operating procedures
• Collaborate with both technical and business teams to organize information
• Provide flexible, general support for platform-related activities as needed

Required Skills

• 1+ years in reporting, operations support, business analysis, or system support
• Strong Excel, reporting, and analytical skills
• Strong organizational, communication, and documentation skills
• Ability to manage multiple priorities and respond to stakeholder needs effectively

Nice to Have Skills

• Experience building reports in Coupa or similar procurement platforms
• Experience maintaining operating procedures and process documentation
• Familiarity with procurement, accounts payable, or supplier enablement
• Experience with Coupa or similar enterprise platforms preferred