Platform Operations Expert

About the role

The Lead Platform Operations Expert is responsible for defining the "Gold Standard" for platform reliability in an agent-forward world. This role involves leading the technical strategy for global, multi-environment OutSystems setups, defining security and data residency protocols for AI agents, and influencing the OutSystems Product Management team.

Responsibilities

• Lead the technical strategy for global, multi-environment OutSystems setups.
• Define the security and data residency protocols for AI agents operating within the OutSystems platform.
• Led the transition from manual platform maintenance to Autonomous Platform Engineering, utilizing AI to predict and prevent system failures.
• Design the "Platform Workbench," leveraging Agentic Workflows to automate 60%+ of routine administrative tasks (upgrades, patching, scaling).
• Influence the OutSystems Product Management team by providing field-tested requirements for AI infrastructure.

Requirements

• 8-10 years in IT Operations.
• Mastery of AIOps frameworks, private LLM hosting, and secure AI gateway management.
• 8+ years in platform-level technical leadership.
• OutSystems Expert certification.
• Advanced Security/Cloud Architecture credentials.

Qualifications

• Strategic influence and innovative mindset.
• Highly inquisitive regarding the future of AIOps.

Skills

• Technical proficiency in IT Operations.
• Expertise in AIOps frameworks.
• Experience with private LLM hosting and secure AI gateway management.

Benefits

Our salary range is based on industry standards, company performance, and market conditions. We offer competitive compensation packages to attract and retain top talent.

Pay

$131,750 - $160,425 Base Salary

Schedule

N/A

Benefits

N/A

Cookie/Navigation/Equal Opportunity Boilerplate

N/A

Application Instructions

N/A