Platform/Network/Teleservices Engineering Lead

Key Tasks & Responsibilities

• Lead and mentor platform, network, cloud, and teleservices engineering teams
• Oversee engineering tasks across multiple environments and enclaves
• Serve as liaison between technical teams, program leadership, and government stakeholders
• Plan, track, and report on engineering project stages, risks, and impacts
• Ensure teams produce high-quality documentation, including design documents, troubleshooting guides, system configurations, and lessons learned

Platform / Network / Teleservices Engineering

• Provide engineering support for NIPRNet, SIPRNet, and JWICS
• Execute change control processes; support Critical Design Reviews (CDR)
• Design, test, validate, and deploy engineering changes; ensure post-deployment monitoring
• Perform: System monitoring & performance tuning, Network configuration engineering, Zero Trust Network Architecture implementation support, IPv6 migration & processing, Technology assessments & recommendations
• Maintain Information Systems Contingency Plans (ISCP)
• Deliver engineering support in: Infrastructure services, Virtualization (VMware, Hyper-V), Monitoring & lifecycle management, Cloud technologies (PaaS, SaaS, containerization), Provide engineering support for key enterprise technologies: SQL, MECM, SCOM, Directory Services, Microsoft/Linux platforms, Conduct studies, cost/benefit analysis, and alternatives analysis for modernization initiatives, Support enterprise fax and unified communication environments
• Administer PostgreSQL instances supporting call recording and A/V conference systems
• Manage VMWare ESXi instances supporting UNCOMM services
• Ensure STIG compliance, vulnerability remediation, and patch management across UC systems
• Develop POA&Ms, AORs, and SOLs when necessary

Required Skills & Competencies

• Ensure engineering alignment with DoD, GSA, and DFAS policies and best practices
• Provide detailed engineering presentations across platform, operations, teleservices, and IA areas
• Collaborate with cross-functional teams to complete patching, remediation, and lifecycle management activities
• Support storage architecture design, capacity planning, and storage engineering
• Demonstrated success managing technical environments of similar size and scope within DoD or Federal environments
• Proven ability to lead and develop teams in high-pressure, customer-focused environments
• Expertise implementing and enforcing DoD STIG, IAVM, and cybersecurity compliance
• Strong working knowledge of: Platform engineering (Windows, Linux, virtualization, directory services), Network engineering (design, configuration, monitoring), Cloud and hybrid environments, Unified Communications / Teleservices
• Experience performing engineering analysis: cost, risk, performance modeling, and alternatives analysis
• Able to plan, initiate, execute, and lead complex engineering projects
• Excellent communication skills for senior government briefings
• Reporting & Deliverables: Engineering design documentation & Critical Design Review materials, Change control documentation, System configuration baselines, Lessons learned reports, ISCP documentation, Engineering studies, alternatives analyses, and project cost estimates, Weekly status updates and performance reporting