Platform Engineering Manager

About us

We are Built to Connect. At Cheil Worldwide, we create connected experiences that move people with work that’s bold enough to stand out, clear enough to be understood, and enduring enough to be remembered. Born from technology and built from one of the world’s largest tech ecosystems, we move with innovation, not after it. Today, brands exist in a constant stream of interactions, where every moment is an opportunity to connect…or be ignored. That’s why we design connected experiences across online, offline and emerging touchpoints, blending data, insights, creativity, and technology to build what’s next, not just respond to what’s now. Cheil USA serves as the lead agency for Samsung. And while Samsung remains a key partner, our work extends across a growing portfolio of globally recognized brands. Powered by a team of 200+ creative problem-solvers, we thrive on pushing boundaries and redefining how brands engage with people.

About the role

Cheil USA is hiring a player-coach to lead our platform engineering team, which owns our core web stack and the systems that need to scale as our user base grows. You'll split your time between leading the team and contributing directly to the codebase. This role reports to the Director of Technology.

Responsibilities

• Lead, mentor, and grow a team of backend and full-stack engineers
• Stay hands-on with architecture, code review, and critical-path development
• Own the reliability, performance, and scalability of our core web services and data layer
• Establish engineering standards, on-call practices, and a healthy delivery cadence
• Plan capacity and architecture for systems supporting significantly larger user bases

Requirements

• 7+ years of software engineering with 2+ years managing engineers
• Deep experience with a modern web stack (e.g. TypeScript/Node or Python, relational and NoSQL databases, REST/GraphQL APIs, cloud infrastructure)
• Experience scaling systems through meaningful growth in traffic and data
• Strong fundamentals in distributed systems, observability, and security
• A calm, structured approach to prioritization and incident management
• Bachelor’s degree in Computer Science, Software Engineering, or a related technical field, or equivalent practical experience
• Experience in agency, marketing technology, e-commerce, or consumer-facing web environments a plus

Schedule

Full-time, hybrid role based in Plano, Texas. Required in-office days: Tuesdays and Thursdays. Mondays, Wednesdays, and Fridays are optional remote.