Platform Engineering Leader - Salesforce

About the role

As Platform Administration Leader, you will lead a high‑performing team of Platform Administrators to deliver secure, scalable, and innovative solutions across GreatAmerica’s key enterprise platforms, combining deep technical expertise with strategic leadership to drive platform excellence, team growth, and business impact.

Responsibilities

• Team Leadership – lead, mentor, and grow a team of Platform Administrators; conduct 1:1s, performance reviews, career development; advocate for team priorities; recruit and retain talent; promote DevOps mindset; create inclusive, high‑trust environments.
• Platform Strategy – define and execute Salesforce platform administration strategy and roadmap; drive adoption, optimization, simplification, technical debt reduction; evaluate new capabilities and recommend business use cases.
• Technical Delivery & Innovation – own end‑to‑end delivery of enterprise/Salesforce initiatives; stay current with platform releases; review, plan, and communicate major releases; monitor financial industry platform trends; drive innovation through new features, tools, integrations; ensure compliance with security, data privacy, and regulatory requirements; participate in Solution and Architecture Review Forums.
• Architecture, Governance & Administration/Development – own end‑to‑end administration of enterprise/Salesforce platforms; establish privileged access controls and segregation of duties; oversee licenses, user profiles, permission sets, roles, sharing, security, data quality, workflows, reports/dashboards; partner with IAM for automating user access; review third‑party packages; implement logging, monitor performance, availability, usage; collaborate on customizations, workflows, integrations; maintain documentation, configuration standards, change logs; ensure data governance, privacy, regulatory compliance; partner with vendors and stakeholders for support escalations, roadmap planning, feature adoption; troubleshoot and resolve platform issues.
• Integration & Data Collaboration – provide OpenAPI Specifications for external teams; collaborate on data modeling, access, and integration; support functional and non‑functional testing teams