Platform Engineering Leader - Salesforce

We need to output HTML fragment with sections: About the role? The posting includes description about company and role. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include sections only when posting has real specific content. We need to extract content. Let's parse posting: - Intro about GreatAmerica: description of company, mission, etc. Could be "About the role" or maybe "About the company". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content accordingly. We have: - Role description: As Platform Administration Leader, you will lead a high-performing team... etc. That's responsibilities. - There's also "As a Platform Engineering Leader - Salesforce, You Will" with subsections: Team Leadership, Platform Strategy, Technical Delivery & Innovation, Architecture, Governance & Administration/Development, Integration & Data Collaboration, Collaboration & Agile Execution. Those are responsibilities. - Then "To Be Successful In This Role You Will Need" list of competencies: interpersonal skills, negotiation, communication, etc. Those could be Skills or Requirements. - Then Education: Bachelor’s degree in Information Systems or related field. - Experience: 8+ years experience... etc. Those are Requirements/Qualifications. - Other Computer Skills: Advanced knowledge of Microsoft Office, VS Code. - Benefits: Financial Benefits Sharing... includes Competitive Compensation, Monthly Bonuses, 401(k), Profit Sharing, PTO, Health etc. Also Education And Career Planning Benefits, Perks. - Pay: Not explicitly stated; only "Competitive Compensation" but no specific numbers. The instruction says do NOT create Pay/Schedule sections unless posting actually states them. It mentions Competitive Compensation but not specific pay. Should we include Pay? It says "Competitive Compensation" is a benefit, not a specific pay figure. Likely we should not create a Pay section because no explicit pay amount. Similarly Schedule: Not mentioned. So we omit Pay and Schedule. - Benefits: we have details, so include Benefits section. - About the role: maybe we can include a brief paragraph summarizing the role and company. The intro about GreatAmerica could be considered "About the role" or "About the company". Since we need About the role heading, we can put a paragraph describing the role and company. - Responsibilities: we have many bullet points under the subheadings. We'll create a

• list consolidating responsibilities. - Requirements: Education and Experience and maybe Other Computer Skills. - Qualifications: maybe similar to Requirements; but we can combine? The instruction says use headings only when posting has real specific content. We could have both Requirements and Qualifications if distinct. But we can treat Requirements as education/experience, Qualifications as technical skills (like Salesforce expertise, Git, Agile, etc). However we have "Proven expertise in:" list under Experience. That could be Qualifications. Let's decide: - Requirements: Education (Bachelor’s degree) and Experience (8+ years, 5+ years leadership). Could also include "Other Computer Skills" as requirement. - Qualifications: Proven expertise in: Hands-on configuration, upgrades, release cycles of Salesforce Platforms, Working in regulated environments, Git workflows, Agile/Scrum, SAFe preferred, Middleware and cross-platform integrations patterns, Evaluating third party solutions. - Skills: Interpersonal, negotiation, communication, teamwork, prioritization, adaptability, multitasking, organizational, analytical, entrepreneurial attitude, self-starter, goal-oriented, critical thinker, creative problem solver, sense of urgency. We need to avoid filler like "commensurate with experience". Not present. Now we need to output HTML fragment only, no /. Use

  for headings. Structure:

  About the role

  ... paragraph ...

  Responsibilities

  • ...
  ...

  Requirements

  • ...
  ...

  Qualifications

  • ...
  ...

  Skills

  • ...
  ...

  Benefits

  • ...
  ...
  We must not repeat job title as heading. Not include Job ID. Now craft content preserving all substantive information. Let's extract details. About the role paragraph: combine company description and role overview. Company description: "GreatAmerica is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth. We have also recently become a bank! ... GreatAmerica is structured in cross-functional product teams that allow individuals to make informed decisions that benefit the company and our customers. There is no doubt that we are building the greatest company of its kind, offering the finest products and services available anywhere. When you are part of the GreatAmerica team, you are part of the future, part of an opportunity to grow professionally and to reach your potential while enjoying your work." Role overview: "As Platform Administration Leader, you will lead a high-performing team of Platform Administrators to deliver secure, scalable, and innovative solutions across GreatAmerica’s key enterprise platforms. You’ll combine deep technical expertise with strategic leadership to drive platform excellence, team growth, and business impact." We can combine into a paragraph. Now Responsibilities: list items from subheadings. Let's extract each bullet: Team Leadership: - Lead, mentor, and grow a team of Platform Administrators, fostering a culture of innovation, collaboration, and continuous learning. - Conduct regular 1:1s, performance reviews, and career development planning. - Advocate for the team’s priorities within the broader engineering and product organization. - Recruit and retain top talent. - Promote a DevOps mindset and continuous delivery culture. - Create inclusive, high-trust environments that empower individuals and teams. Platform Strategy: - Define and execute Salesforce platform administration strategy and roadmap. - Drive platform adoption, optimization, simplification and technical debt reduction. - Evaluate new platform capabilities and recommend opportunities for business use cases. Technical Delivery & Innovation: - Own end-to-end delivery of GreatAmerica’s key enterprise/ Salesforce platforms initiatives, ensuring quality, timeliness, and stakeholder satisfaction. - Stay current with platform capabilities and releases. - Review, Plan and Communicate Salesforce major releases. - Stay current with Financial Industry platform capabilities, releases, and ecosystem trends. - Drive innovation through evaluation and adoption of new enterprise platform features, tools, and integrations. - Ensure compliance with security, data privacy, and regulatory requirements. - Participate in Solution Review and Architecture Review Forums to uphold platform integrity and best practices. Architecture, Governance & Administration/Development: - Own the end-to-end administration of one or more enterprise/Salesforce platforms. - Establish appropriate controls for privileged access and segregation of duties. - Oversee licenses usage, user profiles, permission sets, roles, sharing, security, data quality, workflows, reports / dashboards and other platform configurations. - Partner with IAM for automating user access management. - Review / Evaluate third party packages with vendors and business stakeholders. - Implement robust logging, monitor system performance, availability, and usage; proactively address issues and optimize performance. - Collaborate with engineering and business teams to implement customizations, workflows, and integrations. - Maintain platform documentation, configuration standards, and change logs. - Ensure platforms comply with data governance, privacy, and regulatory requirements. - Partner with vendors and internal stakeholders for support escalations, roadmap planning, and feature adoption. - Troubleshoot and resolve enterprise platform issues, ensuring platform health. Integration & Data Collaboration: - Provide OpenAPI Specifications (OAS) for external teams integrating with enterprise platforms. - Collaborate with other teams on data modeling, access, and integration concerns. - Extend support for functional and non-functional testing teams to ensure quality delivery. Collaboration & Agile Execution: - Partner closely with Product Owners and cross-functional teams to understand business needs and translate them into technical solutions. - Participate in agile ceremonies, including sprint planning, demos, grooming, and standups. - Contribute to design discussions, solution reviews, and process improvements. - Support cross-team dependencies and contribute to Agile Release Train planning (SAFe framework experience is a plus). Now Requirements: Education and Experience and maybe Other Computer Skills. Education: - Bachelor’s degree in Information Systems or related field. Experience: - 8+ years of experience in Enterprise/Salesforce Platform Administration or Systems Engineering. - 5+ years of technical leadership and people management preferred. Other Computer Skills: - Advanced knowledge of Microsoft Office, VS Code. We could also include "Proven expertise in:" as Qualifications. Qualifications: - Hands-on configuration, upgrades, and release cycles of Salesforce Platforms (Enterprise Platforms such as Open Finance Platforms, Fiserv and/or other Financial Platforms/Salesforce). - Working in regulated environments. - Git workflows, pull request reviews, merge conflict resolution. - Agile/Scrum methodologies; SAFe experience preferred. - Middleware and cross-platform integrations patterns. - Evaluating third party solutions (Salesforce packages). Skills: - Exceptional interpersonal skills to communicate effectively with internal & external resources, clients, and third parties. - Strong negotiation and collaboration skills and ability to develop and manage stakeholder expectations. - Exceptional communication skills (both verbal and written). - Work both independently and in a team-oriented, collaborative environment. - Create inclusive team environments that foster trust and a sense of empowerment. - Effectively prioritize and execute tasks in a high-pressure environment and excels at communicating shifts in prioritization. - Adapt to shifting business priorities, demands, and timelines through analytical and problem-solving capabilities. - Must be able to multi-task and have a combination of organizational and analytical skills. - Strong push to always gain a combination of business and technical knowledge of the product in their area. - Must be systems-oriented, enjoy working with new tools and be a self-motivated learner. - Entrepreneurial attitude, with the ability to thrive in a fast-paced work environment. - Demonstrated self-starter who is goal-oriented, a critical thinker, and a creative problem solver. - Strong sense of urgency and follow-through in addressing issues and meeting timelines. Benefits: list from Financial Benefits Sharing, Education And Career Planning Benefits, Perks. Financial Benefits Sharing: - Competitive Compensation - Monthly Bonuses for Eligible Employees - 401(k) and Company Match - Annual Profit Sharing - Paid Time Off Health, Wellbeing, And Family Planning Benefits: - Paid Vacation - Paid Sick Days - Paid Holidays - Gym Reimbursement - Health Insurance - Dental Insurance - Vision Insurance - Short-Term and Long-Term Disability - Company Paid Life Insurance - Flexible Spending Accounts (FSA) - Health Savings Accounts (HSA) - Employee Assistance Program - Parental Leave Education And Career Planning Benefits: - Tuition Assistance - Networking Opportunities - Leadership Development Opportunities Perks: - Paid Parking - Service Awards - Hybrid work arrangements - Business casual environment - A strong organizational culture focused on our greatest asset: you! We should not include "Competitive Compensation" as a benefit? It's okay. Now ensure we don't include filler like "not specified". All good. Now produce HTML. Make sure each
  • properly closed. We'll output:

    About the role

    ...

    Responsibilities

    ...
    etc. Let's craft the About paragraph: "GreatAmerica is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. The company prides itself on exemplary customer service, a principle‑centered business philosophy, and a team‑based operating approach that drive its success and growth, and it has recently become a bank. Organized