Platform Engineer

About the role

The Platform Engineer plays a crucial role in supporting MHC's technology operations, focusing on building, deploying, and maintaining cloud infrastructure, CI/CD pipelines, and developer tooling. They also assist with the SDLC, particularly in the context of AI-assisted and autonomous agentic development practices.

Responsibilities

• Build, deploy, and maintain infrastructure automation solutions for development, testing, and production environments using Terraform and related IaC tooling.
• Manage and operate Kubernetes clusters and containerized workloads using Docker and Helm charts.
• Support troubleshooting across scalability, high availability, performance, backup, and restore scenarios.
• Assist with cloud cost monitoring and identify optimization opportunities across AWS and Azure environments.
• Support and improve CI/CD pipelines in Azure DevOps, including YAML pipelines, self-hosted agent pools, and service integrations.
• Implement and maintain GitOps workflows using ArgoCD or Flux, managing desired state through version control.
• Develop and maintain reusable pipeline templates and shared workflow libraries so application teams aren’t reinventing the wheel for every service.
• Collaborate with engineering teams to plan and execute releases and patches.
• Contribute to self-service developer tooling and internal platform capabilities that reduce friction and ticket-driven workflows for engineering teams.
• Create and maintain clear documentation for platform capabilities and self-service processes.
• Support the end-to-end software development lifecycle (SDLC) — from planning and coding through testing, review, deployment, and operations — by ensuring platform infrastructure is purpose-built to accelerate each stage.
• Build and maintain platform capabilities that support the AI-assisted development lifecycle (AIDLC), including infrastructure and runtime environments that enable autonomous agentic coding tools to operate safely within engineering workflows.
• Provision and manage compute environments, access controls, and sandboxed execution contexts for agentic development tools (e.g., Claude Code, Cursor, or similar), ensuring they can run autonomously without compromising security or stability.
• Collaborate with engineering teams to design guardrails, human-in-the-loop checkpoints, and audit trails for autonomous agent workflows — including automated build diagnosis, infrastructure remediation, and code generation pipelines.
• Support integration of AI agents into CI/CD pipelines, enabling agentic systems to participate in testing, code review, and deployment workflows with appropriate oversight controls.
• Help establish platform standards for LLMOps concerns — including prompt versioning, agent output observability, and per-call cost attribution — as agentic systems move into production use.
• Build and maintain logging, monitoring, and alerting solutions using the ELK stack or Prometheus and Grafana.
• Support the availability, reliability, and performance of mission-critical hosted services.
• Implement and maintain policy enforcement tooling (e.g., OPA Gatekeeper or Kyverno) to ensure security and compliance guardrails are built into platform workflows.
• Support InfoSec scans, compliance audits, and SOC 2-related operational controls.
• Stay current on emerging technologies and contribute ideas for improving platform capabilities.

Requirements

• Experience building and maintaining cloud infrastructure on AWS and/or Azure, including compute, networking, and storage.
• Hands-on experience with Kubernetes and Docker in a production environment.
• Proficiency with infrastructure automation using Terraform or comparable IaC tooling.
• Experience supporting and improving CI/CD pipelines in Azure DevOps, including YAML pipelines and agent pools.
• Experience with GitOps workflows using ArgoCD or Flux.
• Working knowledge of networking fundamentals including DNS, load balancing, and firewall configurations.
• Proficiency in at least one scripting language (Python, Bash, PowerShell, or similar).
• Familiarity with logging, monitoring, and alerting tools such as the ELK stack or Prometheus and Grafana.
• Experience with Helm charts and Git version control best practices.
• Experience with database technologies such as PostgreSQL or MS SQL Server.
• Familiarity with APM tooling such as Elastic APM or New Relic.
• Strong written and verbal communication skills with the ability to document platform capabilities clearly for engineering audiences.
• Ability to manage competing priorities in a fast-paced environment, including work across onshore and offshore team structures.
• Experience working within Agile or Scrum methodologies.

Qualifications

• Bachelor's degree in Computer Science, Engineering, or a related field required; equivalent practical experience considered.
• 2 to 4 years of experience in a DevOps, platform engineering, or cloud infrastructure role.
• 2 or more years of hands-on experience with AWS and/or Azure.

Skills

• Experience with cloud infrastructure on AWS and/or Azure, including compute, networking, and storage.
• Hands-on experience with Kubernetes and Docker in a production environment.
• Proficiency with infrastructure automation using Terraform or comparable IaC tooling.
• Experience supporting and improving CI/CD pipelines in Azure DevOps, including YAML pipelines and agent pools.
• Experience with GitOps workflows using ArgoCD or Flux.
• Working knowledge of networking fundamentals including DNS, load balancing, and firewall configurations.
• Proficiency in at least one scripting language (Python, Bash, PowerShell, or similar).
• Familiarity with logging, monitoring, and alerting tools such as the ELK stack or Prometheus and Grafana.
• Experience with Helm charts and Git version control best practices.
• Experience with database technologies such as PostgreSQL or MS SQL Server.
• Familiarity with APM tooling such as Elastic APM or New Relic.
• Strong written and verbal communication skills with the ability to document platform capabilities clearly for engineering audiences.
• Ability to manage competing priorities in a fast-paced environment, including work across onshore and offshore team structures.
• Experience working within Agile or Scrum methodologies.

Benefits

MHC offers a comprehensive benefits package designed to support the well-being and financial security of our employees. This includes:

• Workplace Flexibility
• 401(k) Plan: Deferred and Roth options available to help you save for retirement, with a generous employer match of 50% up to a maximum of 4.5% of gross pay.
• Medical Plans: Comprehensive co-pay or HSA coverage options to keep you and your family healthy.
• Dental and Vision Plans: Access to a large network of providers for dental and vision health.
• Daycare and Medical FSA/HSA: Save on eligible daycare and healthcare expenses with our flexible spending and health savings account plans.
• Group Term Life Insurance: Coverage of $50,000 to provide peace of mind.
• Generous Paid Time Off (PTO) Policies: Ample time to relax and recharge.
• Employee Assistance Program (EAP): Support for personal and professional challenges.
• Voluntary Benefits Available: Additional Life Insurance, Critical Illness Insurance, Accident, Cancer & Hospital Indemnity Insurance, Legal/ID Shield, Pet Insurance, Parental Leave.