Platform Engineer

Responsibilities

• Diagnose and resolve complex application and infrastructure issues, delivering timely and accurate solutions in a collaborative environment
• Design, implement, and support engineered solutions, platform services, and mission-critical systems
• Partner with customers and internal stakeholders to design solutions that meet functional, technical, and operational requirements
• Serve as an escalation point for advanced technical issues in alignment with team support policies
• Contribute technical expertise to cross-functional initiatives and interdepartmental projects
• Collaborate with third-party vendors to support and integrate key technologies
• Develop and maintain clear, scalable documentation for systems, products, and engineered solutions
• Facilitate knowledge sharing through training, documentation, and informal mentorship
• Participate in incident response, root cause analysis, and continuous improvement efforts
• Maintain and audit software licensing and system compliance where applicable
• Support internal and external audits (e.g., licensing, security, compliance) as required
• Stay current on emerging technologies, platforms, and best practices to inform solution design and modernization efforts

Requirements

• 4+ years of experience in systems engineering, infrastructure, or platform-focused roles
• Bachelor’s degree in a related field or equivalent practical experience
• Advanced experience administering and supporting server operating systems (Linux, Windows, macOS, or a combination)
• Strong background in identity management, directory services, and authentication systems
• Experience supporting database platforms and high-availability or fault-tolerant architectures
• Proficiency in scripting and automation for systems management (e.g., PowerShell, Bash, Python, or similar)
• Strong troubleshooting skills across applications, operating systems, and infrastructure layers
• Experience with issue tracking and project management tools (e.g., Jira or equivalent)
• Familiarity with version control systems (e.g., GitHub, GitLab, Bitbucket, or similar)
• Previous experience with large scale virtualization platforms (VMware, Openstack, Nutanix, etc.)
• Proven ability to balance customer needs with operational stability and best practices
• Ability to work independently on project-based work while collaborating effectively across teams
• Strong written and verbal communication skills, with the ability to explain complex technical concepts clearly

Preferred Qualifications

• Relevant technical certifications (e.g., systems, cloud, or platform-focused)
• Demonstrated experience in managing NetApp ONTAP clusters (or similar network based storage solution) with deep knowledge of data protection workflows and performance tuning for high-throughput workloads.
• Knowledge and experience working with Nutanix, including setup and deployment of enterprise scale clusters and workloads.
• Proven track record of architecting and maintaining large-scale VMware vSphere environments, including vSAN, NSX, and advanced resource management across multiple data centers.
• Success in executing large-scale data and VM migrations (e.g., vMotion, Storage vMotion, or cross-platform transitions) with minimal downtime to the business.