Platform Engineer

Key Accountabilities & Deliverables

• Configure insurance product models—including lines, coverages, underwriting rules, rating factors, and forms—using platform configuration tools to meet business and regulatory requirements.
• Build and customize transactional behaviors supporting key policy lifecycle events such as quote, issue, endorsement, renewal, and cancellation.
• Develop, test, and optimize rules and logic that automate underwriting decisions and pricing calculations.
• Design and generate policy documents and outputs (e.g., declarations, endorsements) using XML/XSLT- or template-driven form technologies.
• Design and implement integrations between the core insurance platform and external systems (e.g., rating services, claims vendors, finance/GL, document management, data platforms) using APIs and open standards.
• Contribute to platform design decisions with a focus on maintainability, performance, and scalability; conduct peer reviews and mentor junior team members.
• Produce unit and integration tests, collaborate with QA on automation approaches, and support high-quality releases with minimal defect leakage.
• Manage and optimize SQL Server database objects and operational processes, including batch jobs, data fixes, and environment support activities.

Technical Knowledge & Skills

• Experience configuring or extending enterprise or policy administration platforms, including transactional workflows, rules engines, forms, and integrations.
• Experience designing or consuming APIs and supporting system-to-system integrations.
• Proficiency with SQL / SQL Server, including schema understanding, writing and tuning queries, and supporting batch or operational processes.
• Strong collaboration skills with business users, QA teams, and external vendors.

Required Experience & Preferred Qualifications

• Bachelor’s Degree in Information Technology or a related discipline (or equivalent practical experience).
• Previous experience implementing, configuring, or extending enterprise platforms, policy administration systems, or comparable commercial off-the-shelf (COTS) platforms required.
• Previous experience with insurance platforms preferred.
• Exposure to API-first, headless, or modern integration architectures is preferred.
• Familiarity with cloud or SaaS delivery models, including upgrade-friendly design and operational constraints, is a plus.
• Demonstrated mentoring or technical leadership experience, including code/configuration reviews and delivery ownership.
• Previous experience with Duck Creek platform strongly preferred.