Platform Campaign Project Intern (TikTok Shop - Operations) - 2026 Start (BS/MS)

Responsibilities

Act as a bridge between the Operations and Product teams to identify workflow gaps, optimize product experience, and support iterative improvement of product features and processes.

Analyze operational data to uncover insights, diagnose product issues, and support data-driven decision-making.

Collaborate with the product team to refine product requirements, improve user journeys, and support the design of scalable product solutions.

Participate in prioritization discussions by consolidating feedback from operations, users, and cross-functional stakeholders.

Support cross-team communication across regions and time zones, ensuring smooth delivery of product development, testing, launch, and continuous optimization.

Qualifications

• Currently Pursuing an Undergraduate/Master in in Business, Statistics, Computer Science, Data Science, Engineering, Business Analytics, or related fields.
• Proven skills in logical thinking and data analytics skills; able to break down complex problems and propose actionable solutions.
• Proven skills communication, organization, and project execution abilities; proactive, responsible, and capable of driving tasks independently.
• Preferred: Proven experience in marketing/E-commerce related internships/projects.

Job Information

[For Pay Transparency] Compensation Description (Hourly) - Campus Intern
The hourly rate range for this position in the selected city is $23.75- $23.75.
Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance.

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

• Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
• The mission of TikTok is to inspire creativity and bring joy. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible.
• We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request.