Platform Architect - US

Responsibilities

• Bridge R&D and Field Teams: Act as a liaison between the R&D team and Field Sales Engineers and Customer Success teams.
• Translate technical requirements and feedback between teams to ensure seamless communication and collaboration.
• Operationalize Cloud Security Solutions: Assist in the deployment and operationalization of complex cloud security solutions. Ensure all components are functioning effectively and integrated smoothly.
• Problem Solving and Issue Resolution: Utilize strong analytical skills to diagnose and resolve technical issues quickly. Prioritize tasks efficiently to ensure timely resolution of high-impact issues.
• Enhance Customer Relationships: Maintain a pleasant and professional relationship with all stakeholders, ensuring clear communication and understanding. Provide expert guidance and support to Field Sales Engineers and Customer Success teams to enhance customer satisfaction.
• Technical Expertise: Stay updated with the latest trends and technologies in cloud security. Provide technical insights and recommendations to improve product features and performance.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Solution Architect, preferably in the cloud security domain.
• Strong understanding of cloud platforms (AWS, Azure, Google Cloud) and security solutions.
• Exceptional problem-solving skills with the ability to analyze complex systems and processes.
• Excellent interpersonal and communication skills, with a talent for building strong relationships.
• Able to work in a fast-paced environment and manage multiple priorities effectively.
• Certifications in cloud security or related fields (e.g., AWS Certified Solutions Architect, Certified Information Systems Security Professional (CISSP)) are a plus.