Plasma Center Technician

About the role

Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.

Responsibilities

• Answer phones, greet and focus on donors while ensuring the safety of donors and our team.
• Screen new and repeat donors and take and record donor vital signs and finger stick results.
• Use the Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
• Help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
• Be there for donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.

Requirements

• High school diploma or equivalent.
• Ability to walk and/or stand for the entire work shift.
• Ability to work evenings, weekends, and holidays.
• Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees.
• Ability to lift up to 5 lbs., occasional lifting of materials up to 32 lbs., and rarely 50 lbs.
• Fine motor coordination, depth perception, and ability to hear equipment from a distance.
• Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear.
• 1 or more years minimum experience working in a customer or patient facing role is helpful.

Benefits

• Purpose you can believe in – helping improve lives of patients with rare diseases.
• Team you can count on.
• Opportunities for career growth.
• Comprehensive benefits program including retirement benefits, medical/dental, family leave, disability insurance and more.
• Fast‑paced, friendly work environment.

Pay

Starting hourly wage: $16.00 (subject to state or local minimum wage requirements).

Schedule

Part‑time role with most shifts lasting 4 to 6 hours per day, 3+ days per week; availability and shift days/times confirmed early in the interview process; schedule changes communicated in advance; includes evenings, weekends, holidays, and variability to fit your life.