Plasma Center Specialist/Phlebotomist

Essential Duties and Responsibilities

• Greet and register donors
• Administer health history questionnaire to donors
• Assess and record donor weight and vitals
• Ensure facility and equipment are clean and maintained according to regulations
• Set up, operate, and maintain instruments used for donor qualification and donation, as well as for the processing and storage of donor samples and products
• Perform and document Quality Control and routine maintenance, and report any equipment issues as required
• Communicate delays and other issues to center management, nurse, or other necessary parties
• Assess supply inventory; order and restock, as needed
• Document activities and issues
• Answer donor inquiries
• Read, write, and understand the English language
• Document operational and maintenance activities when necessary
• Quarantine and discard unacceptable samples and products
• Pack, label, and ship samples and products to meet suppliers' requirements
• Store products in and maintain organization of large, walk-in, sub-zero freezer
• Prepare site and perform phlebotomy
• Attend to donor’s needs, including donor reactions
• Promote customer satisfaction through appropriate interaction and responsiveness to customer needs
• Report all unsafe situations or conditions to supervisor

Requirements

• Education and Experience: High school diploma or the equivalent (must show proof). Previous experience or education in a health-related field helpful. Phlebotomy certification preferred.
• Required Skills/Abilities: Must be able to operate accurately the following equipment: Computer (basic skills includes typing, following prompts on monitor, using mouse, saving information etc.), Nexsys PCS, Hematastat II, Refractometer, Safepette, Spot Vitals Signs monitor (Blood Pressure/Pulse & Thermometer), Memory Monitoring Thermometer, Relative Humidity Monitor, Scale, Stadiometer, Freezer, Sealer, Centrifuge, Thermometer, Tachometer, Stop watch. Must have physical ability to operate equipment used on donor floor areas that may require repetitive motion and manual dexterity. Must wear personal protective equipment (PPE) required such as eyewear, lab coats, and gloves.

Physical Requirements

• Read computer screens, procedure manuals and other documents
• Hear doorbells, alarms, telephone, and other mechanical devices
• Work confidently while being observed during frequent quality inspections
• Work in walk in - Sub zero freezer(s)
• Ability to lift, pull, tug up to 50 pounds to stock supplies and/or move or support donors
• Regularly required to use hands and fingers, to handle & feel objects, tools and controls; reach with hands and arms
• Work in a regular standing position for extended intervals, walk, climb and balance; stoop, kneel and crouch
• Must wear personal protective equipment (PPE) required such as eyewear, lab coats, and gloves