Plant Scientists

About the role

We are looking for an enthusiastic and proactive Assistant to support our opticians in delivering high-quality eye care services. You will be responsible for assisting with patient pre-screening, frame selection, and eyewear adjustments, while ensuring a welcoming and professional environment for all patients.

Responsibilities

• Assist patients with frame selection and fitting, providing style and lens recommendations based on prescription and lifestyle needs.
• Perform preliminary eye function tests, including auto-refraction, tonometry, and visual field screening.
• Educate patients on proper contact lens insertion, removal, and care routines.
• Maintain and calibrate optical equipment, ensuring all tools are sanitized and in proper working order.
• Manage inventory of contact lenses, frames, and lenses, placing orders as needed to maintain optimal stock levels.
• Process insurance claims and verify patient coverage details accurately.
• Schedule patient appointments and manage patient flow to minimize wait times and optimize clinic efficiency.

Requirements

• High school diploma or equivalent required; associate degree in opticianry or related field preferred.
• Certification as a Certified Optician (ABO) or Certified Paraoptometric (CPO) is a plus.
• Minimum of 1 year of experience in an optical or healthcare setting, preferably as an optician assistant or ophthalmic technician.
• Proficiency with electronic health records (EHR) systems and basic office software (e.g., Microsoft Office Suite).
• Strong communication and interpersonal skills, with a commitment to providing exceptional patient service.
• Keen attention to detail and ability to multitask in a fast-paced clinical environment.

Skills

• Excellent patient communication and education abilities.
• Knowledge of optical terminology, lens materials, and frame adjustments.
• Strong organizational and inventory management skills.
• Ability to work collaboratively with optometrists, opticians, and administrative staff.
• Basic troubleshooting of optical equipment.

Pay

• Hourly rate: $18.00 – $24.00 per hour, depending on experience and qualifications.

Schedule

• Full-time position, 40 hours per week.
• Monday–Friday, 8:00 AM – 5:00 PM, with rotating Saturday mornings (9:00 AM – 1:00 PM) as needed.

Benefits

• Comprehensive health, dental, and vision insurance.
• Paid time off (PTO) and paid holidays.
• 401(k) retirement plan with company match.
• Continuing education reimbursement and professional development opportunities.
• Employee discounts on eyewear and contact lenses.