Plano 01 Connect Demo - Selling Demo Rep - Part time

About the Role

As a Selling Demo Representative, you'll sell products through various selling and hospitality events to educate and inform Customers of product features, driving customer engagement and sales.

Responsibilities

• Follow the customer service and hospitality model to connect with Customers, building a sense of community and driving loyalty.
• Create an atmosphere of celebration by participating in total store events.
• Engage Customers with enthusiasm, sharing product knowledge, samples, and savings/value information; find opportunities to surprise and delight Customers.
• Provide excellent customer service; answer product-related questions and help Customers locate merchandise.
• Review educational materials (story, video, etc.) and experience products prior to each scheduled event.
• Ensure all selling material, including signage, recipe cards, coupons, etc., are printed and displayed to support customer engagement.
• Prepare, stage, execute, and close events, including product, equipment, supplies, safety/sanitation needs, marketing materials, sample payment, and closing event in the scheduling system.
• Prepare products for use in demonstrations/samplings.
• Review daily sales reports and understand success metrics.
• Ensure compliance with federal, state, and H-E-B food safety regulations/standards and department SOPs daily.
• Attend required food safety and related trainings.
• Maintain a professional, clean, healthy, and safe work environment.
• Clean up workstation area; assist other sales Partners as needed.

Requirements

• 18 years or older.
• Experience in sales or customer service.
• Experience in product demonstration (preferred).
• Knowledge of sales or product demonstration (preferred).
• Strong communication and interpersonal skills.
• Strong customer service skills.
• Ability to communicate all product ingredients and recipe components to inform Customers with allergy or dietary concerns.
• Ability to read and interpret documents.
• Ability to manage multiple priorities and shift focus between projects.
• Ability and willingness to work flexible hours.
• A passion for customer service and hospitality.

Physical Demands & Working Conditions

• Constantly stand, reach at waist, and grasp.
• Occasionally walk, reach overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, and perform fine motor movements.
• Occasionally be exposed to cold & hot temperatures, loud noise, and wet conditions.
• Demonstrate the ability to lift 35 lbs and manage more than 25 lbs.
• Measurements noted are generally defined as:
  • Constantly: 5.5+ hours per 8-hour day.
  • Frequently: 2.5 - 5.5 hours per 8-hour day.
  • Occasionally: 0 - 2.5 hours per 8-hour day.
• Partners must never lift beyond their own safe lifting limit. If an item is too heavy, break it down or ask for assistance.