Planning, Associate Specialist

Responsibilities

• Check daily for new Service Requests (SRs, MSRs) or Work Orders in Design Manager; contact customers to clarify scope, timeline, and specifications.
• Analyze existing notifications/SRs to identify potential conflicts with nearby structures using in cGIS; determine if work should be assigned to Planners or Field Techs based on standard guidelines.
• Assign work to the most appropriate resource in Design Manager; bundle for Field Tech; update Planner folder in Sharepoint.
• Verify new service requests, work orders, and contact customers to clarify scope, timeline, and specifications daily.
• Analyze scope of work to appropriately assign to planners or field planning technicians in Design Manager and update information in SharePoint.
• Review work order management data and weekly project status reports for completeness and accuracy, making updates and corrections as necessary, including tracking projects with appropriate system tools.
• Interface with Planners and Field Techs to ensure project status is up-to-date and accurate, including providing a report to leadership on progress.
• Review and validate work order completion.
• Set-up and administer SharePoint sites to organize, share, and protect information, including maintaining all vital reports and updates to leaders.
• Maintain a safety-conscious work environment.

Requirements

• Experience using Microsoft Excel to perform advanced functions such as VLOOKUP's, pivot tables, filtering/sorting, charts and graphing.
• Experience working with scheduling software.

Qualifications

• Analytical experience using Microsoft Excel to perform advanced functions such as VLOOKUP's, pivot tables, filtering/sorting, charts and graphing.
• Experience working with scheduling software.
• Experience using data visualization tools to support efficient planning.
• Experience working in the electric utility industry.
• Experience with SAP.
• Experience with project management support.
• Experience with customer service.

Skills

• Microsoft Excel proficiency.
• Scheduling software experience.
• Data visualization tools.
• Project management skills.
• Customer service skills.

Benefits

• Hybrid work mode with a set number of days at an SCE facility and the option to work remotely on the remaining days.
• Opportunity for a 9/80 Alternate Work Schedule or 40hrs/5 days a week.
• Access to comprehensive benefits package.

Pay

Competitive compensation package.

Schedule

Hybrid work mode with a set number of days at an SCE facility and the option to work remotely on the remaining days.