Planning Administrative Asssitant

Job Duties

• Support Customer Service Planners with daily administrative and scheduling activities.
• Communicate with customers to gather required information, including machine log files and installation documentation.
• Cook up utility requirement lists and confirm customer readiness for machine installations.
• Request attendee information and background details for equipment training sessions.
• Schedule and coordinate installation, training, and service activities by proposing and confirming dates with customers.
• Maintain accurate records and provide timely updates to internal teams.
• Help ensure customer projects remain organized, on schedule, and executed seamlessly.

Qualifications

• Previous administrative, customer service, scheduling, or planning experience.
• Excellent communication and organizational skills.
• Strong attention to detail and the ability to manage multiple priorities.
• Proficiency with Microsoft Office (Outlook, Excel, and Word).
• A proactive, customer-focused attitude with strong follow-up skills.
• Experience in a manufacturing, engineering, or industrial environment is a plus.

Benefits

As a contract employee of Sterling, you are eligible to receive a Full Employee Benefits Package that includes paid time off, paid holidays, 3 medical plans to choose from, dental & vision plans, 401(k), and an Employee Stock Ownership (ESOP) plan.