Planner/Scheduler

About the role

The Lab Instrumentation Planner/Scheduler serves as a direct liaison between the scientific community and various on-site and external vendors. They manage work planning and scheduling for instrumentation teams, as well as tracking of department metrics. They work with research scientists, vendors, environmental health & safety, and facilities partners to provide work planning and scheduling for a multifunctional maintenance team.

Responsibilities

• Provide logistical coordination with other facility partners, such as inventory control, purchasing, customers, security, and engineering.
• Provide back-up call center coverage per schedule.
• Maintain proficiency in CMMS work order system to update equipment history and access material inventory management system.
• Schedule work with Research and Service departments, print appropriate work orders when scheduled, track and report on the completion of work.
• Provide data for departmental reports.
• Cookordinate proper safety permitting, control of outages, equipment maintenance and calibrations.
• Estimate work order completion times and compare to actual performance.
• Understand customer requirements, Service Level Agreements (SLA), Key Performance Indicators (KPI).
• Provide data to track team performance metrics based on established standards.
• Maintain professional and customer-oriented relationships with team members, internal and external customers and service providers, and building occupants.
• Collaborate with management leaders and teams to coordinate year beginning activities associated with purchase order creation.
• Partner with business customers to reconcile vendor conflicts, coordinating corrective actions until resolution is complete.
• Initiate purchase change order to adjust funding, time limits, and quotes as appropriate.
• Manage all aspects of invoice reconciliation, including validating accuracy of purchase order, work order and expense coding; confirming alignment with service quote and payment terms; verifying serviced has been performed; approval process; clearing unmatched invoices, etc.
• Work closely with Accounts Payable in prevention of double billing or incorrect payment.
• Work closely with Procurement to insure Vendor accountability.
• Comply with all company policies and procedures and adhere to company standards.
• Supports safety program as necessary.
• Coordinate and schedule all non-regulated monthly PM/CALs in a timely manner.
• Monitor the completion of services to satisfaction of customer.
• Supports safety program as necessary.

Qualifications

• Minimum 3-5 years experience or demonstrated equivalent with associates in subject matter area.
• Bachelor's degree in facility management, data management, or related field or demonstrated equivalent of education and experience.
• Working knowledge of a CMMS (computerized maintenance management system) such as EAMS, MAXIMO, or related database systems.

Preferred Qualifications

• Experience working as an administrative specialist or support role in a pharmaceutical, maintenance service, or corporate environment.
• Experience working in planning/scheduling in a manufacturing, maintenance, pharmaceutical or a related service field.

Additional Information

• Qualified candidates must pass a pre-employment substance abuse test.
• This position may require a valid Driver’s License.
• Must be able to obtain and maintain facility credentials/authorization.