Planner/Scheduler

About Us

Trafera is an industry leader in delivering innovative IT products and integrated solutions for K-12, higher education, and state and local governments. Headquartered in Arden Hills, MN, and supported by strategically positioned service centers in the Twin Cities, Louisiana, North Carolina, Oklahoma, and West Virginia, we are uniquely equipped to meet the diverse needs of our customers. We are committed to creating a welcoming and inclusive workplace that respects and values diverse perspectives and talents. Our shared values of embracing growth and continuous improvement, making connections, being dependable, maintaining integrity by doing the right thing, and taking action drive our culture and serve as a guide for how we treat one another and accomplish our work.

Position Summary

The Planner/Scheduler is responsible for coordinating, scheduling, and optimizing all production activities to ensure efficient and on-time fulfillment. This role works closely with production/repair, procurement, quality, sales, and logistics teams to align resources, meet customer demand, reduce costs, and maximize overall productivity.

Competencies

• Nimble Learning
• Customer Focus
• Instills Trust
• Action Oriented
• Courage
• Persuaded
• Decision
• Quality
• Manages Conflict
• Optimize Work Processes

Essential Responsibilities

• Build authentic, trusted relationships that promote collaboration, inclusion, and a culture that lives our values every day (Integrity, Dependability, Connection, Action, Growth)
• Develop, maintain, and adjust detailed production schedules based on sales forecasts, inventory levels, and resource availability
• Coordinate with internal teams (operations, sales, procurement) to ensure schedule adherence and resolve scheduling conflicts
• Maintain production schedules based on sales forecasts, inventory levels, and resource availability
• Maintain production schedules based on sales forecasts, inventory levels, and resource availability
• Monitor progress of fulfillment orders, identifying bottlenecks and proactively addressing potential delays
• Analyze capacity, material requirements, and labor allocations to optimize work flow and reduce downtime
• Communicate regularly with procurement and inventory teams to ensure timely delivery of raw materials and components
• Update and maintain production planning tools and systems, ensuring accuracy and completeness of data
• Prepare reports on operations performance, schedule attainment, and key performance indicators (KPIs) for management review
• Participate in continuous improvement initiatives aimed at streamlining production planning and scheduling processes
• Ensure all scheduling activities comply with safety, quality, and regulatory standards

Minimum Skills, Abilities, And Requirements

• Bachelor’s degree in operations management or supply chain or a relevant field, or the equivalent amount of training and hands-on experience sufficient to perform the essential functions of the position
• 2+ years of experience in planning, scheduling, or a similar role within an order fulfillment or operations environment
• Ability to manage multiple priorities and adapt to changing demands in a fast-paced environment
• Strong business acumen and ability to think holistically to support fulfillment
• Demonstrated analytical and problem-solving skills
• Strong written and verbal communication skills, with the ability to present information clearly, professionally, and persuasively
• Creative, and results-oriented mindset with the ability to collaborate with others to identify and solve issues, make proactive recommendations, and lead through influence
• Proven track record of supporting continuous improvement projects
• Self-directed and punctual work style, able to work autonomously, prioritize to meet deadlines and deliver results
• Ability to travel nationally to Trafera service centers or other locations when necessary
• Technology and Systems: Proficient in production planning and scheduling software, proficient in ERP, such as Infor, proficient in Microsoft Office Suite, especially Excel