Plan Coordinator

About the Role

The RPS Plan Coordinator is responsible for processing contributions, assisting plan sponsors with rollover funds, preparing loan documents, monitoring participant loan activity, and maintaining up-to-date investment and legislative knowledge. This role ensures compliance with qualified plan standards and acts as the primary point of contact for clients regarding retirement plan inquiries.

Responsibilities

• Process plan contributions, addressing eligibility, statutory limits, and accuracy issues.
• Manage rollover fund processing to ensure compliance with qualified plan standards.
• Maintain working knowledge of loan regulations to prepare loan documents, monitor activity, and review late payments to keep the plan in qualified status.
• Cross-train on reconciling cash and units daily to ensure accuracy of deposits.
• Administer forfeiture allocations per payroll cycle in accordance with plan rules.
• Collaborate with Relationship Managers and Plan Sponsors to resolve outstanding issues and deliver reports.
• Demonstrate a clear understanding of vesting schedules and percentages for employer contributions.
• Maintain investment knowledge and stay updated on technical and legislative changes; proactively communicate updates to clients.
• Act as the primary point of contact for clients regarding retirement plan inquiries, updates, and issue resolution.
• Collaborate with clients and payroll providers to ensure accurate and timely submission of payroll data.
• Review and reconcile payroll files for retirement plan contributions, loan repayments, and deferrals.
• Troubleshoot payroll discrepancies and work with internal teams and clients to resolve issues.
• Maintain strong client relationships through proactive communication and responsive service.
• Develop and update procedures to ensure compliance with bank policies, laws, and regulations.
• Complete compliance training and report any compliance issues or violations of law.
• Perform other reasonable related duties as assigned.
• Regular and reliable attendance is required.

Requirements

• Strong accounting and reconcilement skills.
• 1 year of pension plan recordkeeping or administration knowledge preferred.
• Proficient in Microsoft Office products and experience with bank software.
• Thorough knowledge of database management software preferred.

Preferred Skills

• Organized and time-efficient.
• Self-starter with initiative.
• Accurate and detail-oriented.
• Independent with good judgment.
• Effective communicator.
• Deadline-driven.

Working Environment

• Sedentary work; may occasionally involve lifting or carrying up to 10 pounds.
• Indoor work; not exposed to outdoor elements or hazards.
• Eligible for hybrid work-from-home opportunity after onboarding.