Plaintiff Personal Injury Reduction Specialist
About the Company
The Ward Law Group is an award-winning personal injury law firm dedicated to changing lives—one client at a time. Recognized as one of the Best Places to Work for consecutive years, we deliver exceptional legal representation while fostering a collaborative, innovative, and high-accountability culture. Our team members are empowered to make informed decisions, continuously improve, and drive meaningful impact for clients navigating challenging times. Our core values—Faith, Accountability, Leadership, Loyalty, and Service—guide our commitment to clients, teammates, and the community.
About the Role
The Ward Law Group is seeking an experienced Reductions Specialist to negotiate medical bills, provider balances, and liens while maximizing client recoveries in a fast-paced, results-driven environment.
Responsibilities
- Negotiate medical bills, provider balances, and liens.
- Communicate with clients, medical providers, hospitals, and collection entities regarding reductions-related matters.
- Maintain accurate case documentation and updates in Litify.
- Prepare and review closing statements and reductions-related documentation.
- Manage assigned files through resolution while meeting deadlines.
Requirements
- Fluent in English and Spanish.
- Minimum 2 years of recent personal injury reductions, liens, or medical bill negotiation experience.
- Experience handling hospital reductions and negotiating directly with medical providers and collection entities.
Benefits
- Medical, dental, and vision insurance.
- Company-paid life insurance.
- Short-term and long-term disability.
- Supplemental insurance options.
- 401(k) with company match.
- Paid time off.
- Employee Assistance Program (EAP).