PLADS Assistant Underwriter I

We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America’s best-known brands. Our business is about being there for people in need.

About the role

Depending on your location within the continental US, this role may be hybrid or remote. If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week and from your home for the remaining portion. If you live more than 50 miles from those offices, the role will be fully remote, although occasional in-office visits may be requested based on business need.

Travel is less than or equal to 10%.

Success factors

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

For this specific role, success also requires:

• Strong analytical skills
• Excellent attention to detail with the ability to audit own work
• Highly organized, ability to track multiple projects and processes simultaneously
• Culturally sensitive and aware
• Knowledge of medical terminology/conditions
• Ability to interpret medical records/information
• Knowledge of disability products
• Knowledge of Aflac systems or the ability to become proficient on the systems required to perform job functions
• Strong presentation skills; able to effectively articulate and defend processes and methodology to internal and external customers
• Ability to collaborate and communicate with a wide variety of people to build strong partnerships that achieve common goals
• Excellent interpersonal, communication, customer service, and telephone customer service skills
• Efficiency in Excel, including ability to summarize data via formulas, lookups and Pivot Tables

Responsibilities

• Gathers, analyzes, and evaluates census files, plan documentation and premium/claim data to ensure all data is accurate and identifies any issues to be researched.
• Assists in the preparation of pricing proposals, renewals and reporting packages for our 1000+ customers.
• Manages case assignments and due dates along with delivering an accurate outcome.
• Works closely with Underwriters and other operational areas to support the overall achievement of the business plan, demonstrating knowledge in underwriting expertise, systems, procedures and processes.
• Routes more complex applications to higher level Underwriters for evaluation; communicates underwriting decisions to field force, accounts, applicants, and/or internal departments; researches and responds to customer requests and inquiries and adverse underwriting decisions.
• Provides technical underwriting support and guidance to customers and distributors, consistently providing excellent customer service.
• Assists with quality reviews to help identify, assess and take action to mitigate risks to achievement of underwriting goals and objectives.
• Proactively contributes to the development and improvement of technical underwriting standards, controls, practices and procedures to better meet business goals.
• Performs other duties as required.

Requirements

• Bachelor’s Degree in Mathematics or a related discipline
• 0 years of experience
• Or an equivalent combination of education and experience

Pay

The salary range for this job is $50,000 – $65,000. This range is specific to the job and salary offers consider a wide range of factors including education, experience, licensure, certifications, geographic location, and peer compensation.

Benefits

• Medical, dental, and vision coverage
• Prescription drug coverage
• Health care flexible spending
• Dependent care flexible spending
• Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no cost to employee)
• 401(k) plans
• Annual bonuses
• Opportunity to purchase company stock
• 11 paid holidays annually
• Up to 20 days PTO to be used for any reason
• State-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked)
• Other leaves of absence, when eligible, to support physical, financial, and emotional well-being