Pizzeria Vetri | Devon | Server

Role Responsibilities

• Greet guests promptly and warmly, ensuring every table feels welcome and attended to.
• Provide knowledgeable and enthusiastic recommendations on menu items, ingredients, specials, and pairings.
• Take and input orders accurately using the POS system, communicating any dietary restrictions or modifications to the kitchen clearly.
• Ensure timely delivery of food and beverages, anticipating guest needs before they arise.
• Check in with guests throughout their meal and address any questions, requests, or concerns with urgency and care.
• Maintain table cleanliness and reset spaces quickly and thoroughly between seatings.
• Create memorable moments through genuine connection, professionalism, and hospitality.

Team Collaboration & Communication

• Work closely with hosts, bartenders, bussers, runners, and kitchen staff to ensure seamless service.
• Communicate openly and respectfully with team members and management regarding guest feedback, table status, or issues requiring attention.
• Support fellow team members during busy shifts with tasks such as running food, clearing tables, or refilling drinks.
• Participate in daily pre-shift meetings and ongoing staff training to stay informed and aligned.

Qualifications

• 1+ year of experience in a full-service restaurant or hospitality environment preferred.
• Must be at least 18 years of age (or local legal minimum age for alcohol service).
• Familiarity with POS systems (Toast or similar) is a plus.
• Strong communication and interpersonal skills.
• Ability to multitask and remain calm and composed in a fast-paced setting.
• A genuine passion for hospitality, food, and community.

Physical Requirements

• Must be able to stand and walk for extended periods of time (up to 8+ hours per shift).
• Must be able to lift up to 50 lbs and carry trays of food and beverages safely.
• Must be able to bend, reach, and stoop as needed for service and cleaning duties.
• Comfortable working in a bustling, high-energy restaurant environment.