Pizza Maker / CSR(02713)
About the Job
We are searching for qualified customer service reps with personality and people skills. We offer flexible schedules that work with you, not against you, with part-time and full-time hours available. Night time pays premium. Whether you need a hobby, main-gig, or supplemental job, Domino's is the perfect place for you.
Advancement
We're growing fast, and that means lots of ways for you to grow—perhaps to management, perhaps beyond. Many of our team members began as delivery drivers and today are successful franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
Diversity
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
Qualifications
- Must be 16 years of age or older
- Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)
- Must be able to make correct monetary change
- Verbal, writing, and telephone skills to take and process orders
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
- Ability to enter orders using a computer keyboard or touch screen
- Ability to comprehend and give correct written instructions
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
Job Duties
- Operate all equipment
- Stock ingredients from delivery area to storage, work area, walk-in cooler
- Prepare product
- Receive and process telephone orders
- Take inventory and complete associated paperwork
- Clean equipment and facility approximately daily
Work Conditions
- Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks
- In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas
- Sudden changes in temperature in work area and while outside
- Fumes from food odors
- Exposure to cornmeal dust
- Cramped quarters including walk-in cooler
- Hot surfaces/tools from oven up to 500 degrees or higher
- Sharp edges and moving mechanical parts
Physical Requirements
- Standing: Most tasks are performed from a standing position
- Walking: For short distances for short durations; surfaces include ceramic tile "bricks" with linoleum in some food process areas
- Sitting: Paperwork is normally completed in an office at a desk or table
- Lifting: Bulk product deliveries unloaded by team member using a hand truck; cases of ingredients and supplies weighing up to 50 pounds with dimensions up to 3' x 1.5'; cases usually lifted from floor and stacked onto shelves up to 72" high
- Carrying: Large cans weighing 3 pounds 7 ounces carried from workstation to storage shelves; pizza sauce weighing 30 pounds carried from storage room to front of store; trays of pizza dough weighing approximately 12 pounds per tray carried three at a time over short distances
- Pushing: Move trays on dollies; stack of trays approximately 24"–30" requiring force of up to 7.5 pounds; trays may also be pulled
- Climbing: Infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance
- Stooping/Bending: Forward bending at waist necessary at pizza assembly station (approximately 30–45 seconds at one time, repeated continuously); also at front counter and when stocking ingredients
- Crouching/Squatting: Performed occasionally to stock shelves and clean low areas
- Reaching: Performed continuously up, down, and forward; reaching above 72" occasionally to turn on/off oven controls, change prices, lift/lower objects; reaching down for scooping cornmeal or washing dishes; reaching forward for topping ingredients, cleaning surfaces, or answering phones
- Hand Tasks: Eye-hand coordination essential; use of hands continuous; shaping pizza dough requires frequent and forceful use of forearms and wrists; manipulating pizza peel and rolling cutter; frequent and/or forceful pinching in assembly of cardboard pizza boxes; grasping cans, phone, pizza cutter, pizza peel, and pizza boxes
- Sensing: Talking and hearing on telephone; near and mid-range vision; depth perception; ability to differentiate between hot and cold surfaces
Temperaments
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Tools & Equipment
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter, and pizza peel.