PIT Airport- Customer Service Agent

KEY RESPONSIBILITIES

• Ensuring FAA, Airline and airport regulations are followed
• Enforcing safety/security measures and protecting sensitive zones
• Creating and modifying reservations
• Checking in passengers; safely loading and unloading passengers
• Handling luggage weights of up to 70 lbs and monitoring luggage for size, quantity and weight
• Reviewing baggage tags for accuracy
• Providing information on arrival and departure times, boarding procedures, carry-on regulations and seating arrangements
• Making announcements over a public address system
• Processing credit card payments
• Making aircraft parking and dispatch on the ramp
• Towing aircraft to proper parking positions on the ramp
• Maintaining work area and mechanical equipment in proper order

QUALIFICATIONS

• Education: High school diploma or equivalent
• Physical requirements: Must be able to lift 70 pound suitcase from the floor to 18 inches and carry 70 pound suitcase in front of you with both hands for a distance of up to 25 feet
• Activity Approximate % of Time: Sitting: 5%, Standing: 70%, Walking: 25%
• Equipment Used: Machines, Equipment, Tools (Approximate % of Time Varied: 100%)
• Hand Eye Coordination Required: Computer: Varies, Phone: Varies, Photocopier, fax machine: Varies

BENEFITS

• Competitive Salary: Attractive compensation package based on experience
• Retirement Plans: Employees can enroll in our company’s 401k plan
• Holidays: After completion of your probationary period, eligible for paid holidays throughout the calendar year
• Employee Discounts: After completion of your probationary period, you can access the My ID Travel program, which allows members of your immediate family to participate as well