Jobs · Information Technology · New York

Pipeline - Future Software Engineer Opportunity, Enterprise Technology Services (ETS)

American Express · New York, NY · 4 days ago
HybridInformation TechnologyFull-time

Responsibilities

  • Design and implement LLM-powered and agentic AI solutions that automate cloud security, governance, and operational workflows.
  • Build and extend agentic AI workflows capable of reasoning over enterprise security context, invoking cloud security tools, and performing automated actions with appropriate guardrails and human oversight.
  • Develop AI agents that integrate with enterprise cloud platforms, SaaS applications, identity services, CNAPP, CSPM, SSPM, SIEM, and security orchestration platforms.
  • Design and maintain Retrieval-Augmented Generation (RAG) pipelines using enterprise security documentation, cloud architecture, policies, incident data, and operational knowledge while ensuring correctness, privacy, and regulatory compliance.
  • Develop Security-as-Code and Policy-as-Code capabilities that enable AI agents to validate cloud configurations, enforce security guardrails, and recommend or automate remediation activities.
  • Contribute to shared AI infrastructure including LLM services, orchestration frameworks, vector databases, agent evaluation frameworks, and AI observability tooling.
  • Build AI-powered automation for cloud security assessments, threat modeling, security posture analysis, compliance validation, and risk reporting.
  • Participate in operating AI systems in production, including monitoring model performance, evaluating agent behavior, debugging issues, improving reliability, and ensuring secure AI operations.
  • Collaborate with cloud engineering, cybersecurity, platform engineering, product, and business teams to translate security and operational requirements into scalable AI-enabled solutions.
  • Ensure AI systems are designed with enterprise security, governance, explainability, auditability, and responsible AI principles.

Qualifications

  • 2+ years of professional software engineering experience.
  • Solid engineering fundamentals in at least one backend language (Java, Python, Go, or TypeScript).
  • Familiarity with APIs, basic cloud concepts, and modern development practices.
  • Interest in agentic AI systems, autonomy, and AI-assisted development workflows.
  • Willingness to learn, take feedback, and grow technical ownership over time.
  • Comfort working in collaborative, cross-functional teams.
  • A strong customer mindset and curiosity about real-world problem solving.

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