PINK Manager-Woodland Hills

About the role

A Victoria’s Secret & Co PINK Manager is a values-based leader who delivers exceptional customer and associate experiences to grow brand top-line sales. This role provides direction, prioritization, and coaching to Brand Supervisors in higher complexity stores to ensure consistent execution.

Responsibilities

• Drive the overall customer and brand experience within the PINK Business
• Ensure both product presentation and selling behaviors reflect the Brand’s guidance and objectives
• Own: Visual execution within their line of business by translating brand direction into clear priorities and daily actions
• Product storytelling and selling behaviors, protecting the emotional tone of the customer’s experience
• Category-level performance insights, leveraging company tools and reports
• Sales floor and fitting room standards (if applicable)
• Talent lifecycle, including interviewing and hiring decisions and performance management, along with the Store Manager Direct reports, as assigned, including PINK Supervisors and/or Selling Associates
• Directs performance and direction of the business in higher volume or more complex environments

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach to deliver exceptional customer experiences through coaching, zoning, team selling and personally selling
• Coaching & development of associates
• Executing Daily Work Force Management actions to manage labor hours
• Maintaining visual merchandising standards
• Collaborating with Sales Leadership Teams to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures

Additional duties

• Floorset mapping and execution
• Product launch support
• Brand education
• Shipment processing

Qualifications

• Passion for the Victoria’s Secret Brand and the ability to drive customer satisfaction and loyalty
• Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results
• A sense of self-awareness with an interest in seeking feedback to improve and develop
• Experience selecting and developing direct reports to the next level and creating an environment where people do their best work
• Ability to work nights, weekends, and a flexible schedule
• Ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, kneeling, walking, and prolonged standing as part of daily tasks
• Ability to use technology (headsets, mobile devices, computers)
• 3+ years of retail leadership experience preferred

Benefits

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Pay

Minimum Salary: $21.50
Maximum Salary: $27.67

VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.

Schedule

Your schedule may vary based on store needs and operational requirements.