Ping Security Analyst
Tata Consultancy Services · Plano, TX · 2 wk ago
Information TechnologyFull-time
About the role
The role is responsible for managing customer relationships and providing technical support.
Responsibilities
- Manage customer relationships and provide technical support
- Handle escalations and resolve complex issues
- Collaborate with cross-functional teams to deliver solutions
Requirements
- Bachelor's degree in Computer Science or related field
- 2+ years of experience in technical support or customer service
- Strong problem-solving and communication skills
Qualifications
- Proficiency in relevant software tools and technologies
- Excellent written and verbal communication skills
- Ability to work independently and manage multiple tasks
Skills
- Technical proficiency
- Customer service skills
- Problem-solving abilities
Benefits
- Flexible working hours
- Professional development opportunities
- Competitive salary package
Pay
$50,000 - $60,000 annually
Schedule
Full-time, Monday to Friday, 9 AM to 5 PM